Transact DataFeed with V4.5.1 YesTrader

Questions about MultiCharts and user contributed studies.
GSATrader
Posts: 15
Joined: 24 Jan 2006

Transact DataFeed with V4.5.1 YesTrader

Postby GSATrader » 10 May 2009

Hello, i recently downloaded the latest beta 6 version of Multicharts to try it with my broker transact futures.
Although i was able to test transact with previous versions of Multicharts, at the moment i am completly unable to download any kind of historical data or get live ticks from transact.

Is there any process or checklist i can do in order to be sure i am doing everything right?

i am able to login into transact, i can see my user name and password, i can see all the contracts i should be able to get data from in the QuoteManager, but i am completly unable to recieve data.

is this normal?
Best Regards

GSATrader
Posts: 15
Joined: 24 Jan 2006

Postby GSATrader » 12 May 2009

Support cant tell me about such a simple thing about their product?

i would like to know if it version 5 beta6 is suposed to work properly with Transact Data Feed.

Best Regards

phil
Posts: 47
Joined: 09 May 2007

Postby phil » 12 May 2009

Hi, GSATrader

sometime or each week transact historical server are down. You are better get a good source of historical data. Particully if you have some system that count on the historical data. :?

phil

User avatar
Andrew Kirillov
Posts: 1589
Joined: 28 Jul 2005
Has thanked: 2 times
Been thanked: 31 times
Contact:

Postby Andrew Kirillov » 13 May 2009

GSATrader,
You should visit helpdesk. Our tech guys will analyze your issue.
Thank you.


Return to “MultiCharts”