Problems collecting Rithmic data  [SOLVED]

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asyx
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Problems collecting Rithmic data

Postby asyx » 13 May 2011

Hello,

on my PC is MC 7 Beta3 installed. I have a funded account, a login name and password. In the "Broker Profiles" I´m connected to "Rithmic01" and in the QM--> Data Source it says that Rithmic is "online". It tried to collect data for the following symbols without success:

ESU9, Zenfire
6EM1, Rithmic01 (Instrument "Manually" added and "From Data Source")
6EM1.CME, Rithmic01 (manually)
YMM1, Rithmic01
TF FMM0011!, Rithmic01
GCM1, Rithmic01

I get the following error messages:

"mrv error: 13 permission denied"

"The subscription to this instrument has been aborted. Dependent network services and/or data were not available. no data"

and after a while:
"The subscription to this instrument could not be recovered and has been aborted. other error"

What´s the problem and how can I fix it?

Thanks in advance,
asyx

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Re: Problems collecting Rithmic data

Postby escamillo » 13 May 2011

x.y
Last edited by escamillo on 18 Mar 2016, edited 1 time in total.

asyx
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Re: Problems collecting Rithmic data

Postby asyx » 13 May 2011

Thanks for your reply.

My broker provided only a login name and a password. The other settings are already given by multicharts. Had you something to fill in? Could you please have a look at the attachement?

Best regards,
asyx
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Settings Rithmic.png
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Re: Problems collecting Rithmic data

Postby escamillo » 13 May 2011

y.x
Last edited by escamillo on 18 Mar 2016, edited 1 time in total.

asyx
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Re: Problems collecting Rithmic data

Postby asyx » 13 May 2011

Ok, thanks. Hope I can return the favor.

regards,
asyx

asyx
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Re: Problems collecting Rithmic data

Postby asyx » 16 May 2011

...here a little follow up:

My broker guys, these rascal, did something wrong but they did not tell me what.
Probably simply overlooked something. Now everything works fine.

Regards,
asyx

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Stan Bokov
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Re: Problems collecting Rithmic data

Postby Stan Bokov » 16 May 2011

Dear asyx,

I'm glad everything worked out.

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Re: Problems collecting Rithmic data

Postby escamillo » 18 Mar 2016

I am getting this
mrv error : 13 (permission denied)
pop up box now on a laptop only, and perhaps something that has caused it is that I have previously (not today) on this laptop logged into the brokerage account through both MultiCharts and R|Trader (Rithmic).

Things still seem to work fine. Just this annoying pop up.
Can you please tell me what this error message relates to and how I might go about stopping it? Thanks.

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Re: Problems collecting Rithmic data

Postby escamillo » 21 Mar 2016

MC error.png
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here is the pop up box that appears every 20 seconds or so. quite annoying.
only MultiCharts and one instance of Rithmic data feed are connected when this happens now.
Would appreciate an explanation as to:
what this means, and;
how to stop the error pop up box from recurring.
Thank you.

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Henry MultiСharts
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Re: Problems collecting Rithmic data

Postby Henry MultiСharts » 12 Apr 2016

Hello escamillo,

This message means that you don't have data subscription for one of the instruments you are using.

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Re: Problems collecting Rithmic data  [SOLVED]

Postby escamillo » 13 Apr 2016

Thanks Henry.
Odd because it happens on a worksheet with symbols
ZBM6
ZNM6
ZFM6
ZTM6
on which I get continuous data.
and only on the laptop, not on desktops.
it is really quite annoying, every 15 seconds it pops up.
I guess you suggest contacting Rithmic data supplier?

EDIT after post below: Got it. After Henry said the error message was related to lack of permission for a symbol, I re-checked the workspace with the four charts below, and the workspace also has Scanner window. Within that scanner window was a quote line for TF, which after sometime in March I am no longer receiving data for. Deleting that quote line in Scanner window has solved the problem, hopefully for good. Thanks for heads up on what the error message was related to.

EDIT2: a more descriptive error message would be helpful in future build.


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