If you have a Problem with MC --> Live Chat

Hello community,

today I was the first time in "Live chat" because I had some problems with the latest release and the settings of my PC.

The "Live chat" is a phantastic service of Multicharts.
If you have a problem with MC go to Live chat and you get help in an easy way.

Thanks to Multicharts.
And special thanks to Andrew.

aiti

I agree. Live Chat is a wonderful feature, and Andrew is terrific: smart, tireless, and polite. Thanks, MC.

I also have to agree .. Always friendly and helpful. Support is not only better, it is in a class of its own! There was a lot of money for me when I bought it, but it has probably been the best purchase I ever made. Thanks

Kudos to Henry who helped to quickly resolve a problem I was having with automated trading this morning. Very helpful.

Yes.. best way to get a problem resolved.. my only gripes are that sometimes it is painfully slow (spend a lot of time waiting for someone on other end) and the hours available are right in the middle of the trading day.

Yes.. best way to get a problem resolved.. my only gripes are that sometimes it is painfully slow (spend a lot of time waiting for someone on other end) and the hours available are right in the middle of the trading day.

live chat starts at 6:30 AM and runs until 4:00 PM.