Hi
I am using MultiCharts Version 7.4 Release (Build 4906),
as I opened a chart 1 min EUR/USD, [from 1/1/2009 to today], from Datasource LMAX,
The chart is open but only from the 8/30/2010, I can not have any bar before this date.
If I look at the log, of the Quotemanager, (attached), I see the Data coming to the quotemanager but not on the chart.
If I Edit the Data in the Quotemanager, I can see at the top of the windows, Date Range :
Start 1/1/2009 End 2/6/2012 (see file "capture3.jpg" attached)
But, as you can see in "capture3.jpg", I can not Edit the data before 29/8/2010, in the Quotemanager.
LMAX provider is sending the Data (from 1/1/2009 as I requested), I can see it in the log (attached), but the quotemanager, don't seem to send them to MC.
Quotemanager, indicate the Date range available is from 1/1/2009 to 2/6/2012, but I can not edit the data in the quotemanager.(see "capture3.jpg")
Is there any regitery , to adjust, for Multicharts, in regedit ?
How can I get a charts before the 29/8/2010 ?
Emmanuel
(P.S : I tried to open a 3 min chart, and I get the same results)
How can I get a charts before the 8/30/2010 ?
How can I get a charts before the 8/30/2010 ?
- Attachments
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- Capture3.JPG
- (220.15 KiB) Downloaded 340 times
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- LMAX Log.txt
- (405.93 KiB) Downloaded 400 times
- Katrin Yanenko
- Posts: 55
- Joined: 28 Nov 2011
- Has thanked: 18 times
- Been thanked: 23 times
Re: How can I get a charts before the 8/30/2010 ?
Hi,
Please come to our Live Chat http://messenger.providesupport.com/mes ... pport.html as soon as possible from 6:30 am till 11 am EST in order the specialist could investigate the issue on your end.
Best Regards,
Katrin Yanenko
Please come to our Live Chat http://messenger.providesupport.com/mes ... pport.html as soon as possible from 6:30 am till 11 am EST in order the specialist could investigate the issue on your end.
Best Regards,
Katrin Yanenko
- Katrin Yanenko
- Posts: 55
- Joined: 28 Nov 2011
- Has thanked: 18 times
- Been thanked: 23 times
Re: How can I get a charts before the 8/30/2010 ?
Hi Emmanuel,
We've investigated the issue on your end and found out that LMAX has sent the minute data up to the 8/29/2010.
So all the data is presented on the chart and in the Edit Data in QM. The amount of your historical data depends on your LMAX account.
So there is no issue on MC's end, I would kindly recommend you to contact LMAX regarding this limitation.
Best Regards,
Katrin Yanenko
We've investigated the issue on your end and found out that LMAX has sent the minute data up to the 8/29/2010.
So all the data is presented on the chart and in the Edit Data in QM. The amount of your historical data depends on your LMAX account.
So there is no issue on MC's end, I would kindly recommend you to contact LMAX regarding this limitation.
Best Regards,
Katrin Yanenko
Re: How can I get a charts before the 8/30/2010 ?
Hi Katrin
I contacted them, and they told me LMax was created in 2010, that is why as an exchange they don't have any quote before this date.
I would like to thank you again
Emmanuel
I contacted them, and they told me LMax was created in 2010, that is why as an exchange they don't have any quote before this date.
I would like to thank you again
Emmanuel