Where is my internet connection status on Multicharts?  [SOLVED]

Questions about MultiCharts .NET and user contributed studies.
Azharr
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Where is my internet connection status on Multicharts?

Postby Azharr » 09 Apr 2013

Incase I do not open the DOM just the chart and nothing else... sound turns off

where do I find the internet connection status for multicharts?

I have attached connection status for the other program and I don't believe the green icon represent the internet connection on multicharts

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Henry MultiСharts
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Re: Where is my internet connection status on Multicharts?

Postby Henry MultiСharts » 10 Apr 2013

Hello Azharr,

The green icon in the bottom right corner of MultiCharts shows your authorization status.
There is no indication of Internet Connection in MultiCharts.

Azharr
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Re: Where is my internet connection status on Multicharts?

Postby Azharr » 10 Apr 2013

Hello Azharr,

The green icon in the bottom right corner of MultiCharts shows your authorization status.
There is no indication of Internet Connection in MultiCharts.
how unfortunate, I believe it is basic?

will look at project management if anyone have submit a request for it else start a new one

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Henry MultiСharts
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Re: Where is my internet connection status on Multicharts?

Postby Henry MultiСharts » 10 Apr 2013

Azharr, are you referring to datafeed connection?

Azharr
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Re: Where is my internet connection status on Multicharts?

Postby Azharr » 11 Apr 2013

Azharr, are you referring to datafeed connection?
internet connection to datafeed and broker

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Henry MultiСharts
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Re: Where is my internet connection status on Multicharts?  [SOLVED]

Postby Henry MultiСharts » 11 Apr 2013

In MultiCharts data provider and broker connections are separate. You can see the status of the broker connection on the Trade Bar in MultiCharts.
Order and position tracker Logs tab shows the information on the trading events and messages received from broker.

As for the data connection - you can trace the connection status in QuoteManager Event Log. There is no visual indication of the datafeed status similar to broker connection.
You may want to submit a feature request to the Project Management of our web site if you want to have this functionality added in the furture: https://www.multicharts.com/pm/


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