Mutliple timeframes in portfolio backtester with IQFeed  [SOLVED]

Recently the portfolio backtester was working well with a strategy that was using multiple time frames. I am using 15 minute bars as the primary and 1 day bars as the informational instrument.

Now however I am getting an error message saying "Data could not be obtained for the following symbols @C#C IQFeed". I can pull up both 1 day and 15 minute bars in an MC chart workspace, so I know that the data is present. Also, the portfolio backtester will work if I choose 60 minute or 1 hour bars as the informational instrument, but not 1 day or 1 week bars as the informational instrument.

I just got done with IQ tech support and they think the issue is in the MC portfolio backtester since I am able to pull up the IQFeed data in the MC charts without any problem.

I am on MC 8.5

thanks,
-Rob

Hello Rob,

Are you able to backtest this portfolio in Oflline mode?
(Multicharts->File tab->Preferences->Data server mode->Offline
Portfolio Backtester->Data->uncheck "download data before backtesting")

If you are still unable to do that please send me (support@multicharts.com) the following information:
1) What exact version and build number of MultiCharts are you running? (in MultiCharts go to Help tab-> About);
2) Portfolio workspace you are using;
3) MultiCharts workspace you are using;
4) in QuoteManager select the symbol you are using, make a right click on it->Export data->Export instrument (with data). Send me the Qmd export file for analysis.

If the file size is >10 mb please upload it to any file sharing hosting and send me the download link.

Thanks Henry, going offline did not work, so I'll put the additional info you requested together later tonite.

-Rob

Henry,
looks like this was an issue with IQFeed after all. Thanks for your help.

-Rob