live data feed problem  [SOLVED]

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shanemcdonald
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live data feed problem

Postby shanemcdonald » 17 Dec 2013

I am using latest .net version
I have a data feed problem in only one workspace.
I have 4 workspaces. One with point charts, one with hourly and 2 with renko/minute charts.

Data works fine on all but one wkspc with renko / minute. In this workspace, the charts do not update, although a dom in that workspace shows the data feed is working. The charts are the same as the renko charts in other workspace, which are working fine.

When I reformat the chart , the chart will update to current price and then stop updating.

I have checked everything, (I think) and I am perplexed. Especially since the same charts work in another workspace.

Has anyone seen this before ?

thanks
shane

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Henry MultiСharts
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Re: live data feed problem

Postby Henry MultiСharts » 17 Dec 2013

Hello Shane,

Please check the Session settings in Format->Instrument->Settings tab.

shanemcdonald
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Re: live data feed problem

Postby shanemcdonald » 17 Dec 2013

hi

the default settings for sessions are the same on all the charts.
I cannot find anything different among them.

Anything else I can check out ?

thanks
Shane

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Henry MultiСharts
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Re: live data feed problem  [SOLVED]

Postby Henry MultiСharts » 18 Dec 2013

Solved in the live chat: the merging was enabled though it was not requried.

shanemcdonald
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Re: live data feed problem

Postby shanemcdonald » 18 Dec 2013

thanks again for your help Henry !
I appreciate how fast you solved the problem

sincerely,
Shane


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