Cannot connect to digital rights system

Questions about MultiCharts .NET and user contributed studies.
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vsatrader
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Cannot connect to digital rights system

Postby vsatrader » 15 Jan 2014

Hello,

I have the starter edition and cannot connect, I have followed the instruction in the FAQ's, turned off firewall, but cannot connect, but can see web page http://www.mcauth.com in browser.

Checked settings in firewall, added MC app to firewall, but still cannot connect.

Can get data, but nothing real time.

Win 8 with no third party firewall.

Also missing indicators, need Simple MA indicator.

Thank you in advance.

Seb
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Henry MultiСharts
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Re: Cannot connect to digital rights system

Postby Henry MultiСharts » 16 Jan 2014

Hello vsatrader,

Please make sure you can see the picture at https://mcauth.com/
If you cannot see it - please configure the connection so that this webpage can be accessed on your PC.

If the prebuilt studies are missing - please repair your MultiCharts.
Please go to the Windows Control Panel-> Programs and Feature if it’s Windows 7(Add or Remove Programs if it’s Windows XP)-> MultiCharts .NET SE-> double left click –> Next-> Repair.

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vsatrader
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Re: Cannot connect to digital rights system

Postby vsatrader » 16 Jan 2014

Hello Henry

I have added the app to the firewall, turned off the firewall, repaired the app, added the https://mcauth2.com/ to the trusted browser settings, but cannot get the flower image, and https is greyed out, have done everything I can think of,but still cannot connect.

I am using windows 8 crap. would love a Linux version of this.
Regards Seb

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Henry MultiСharts
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Re: Cannot connect to digital rights system

Postby Henry MultiСharts » 17 Jan 2014

vsatrader, you need to add the following three web pages and make sure you can access them from the Internet Explorer:
https://mcauth.com/
Image
https://mcauth1.com/
Image
https://mcauth2.com/
Image
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vsatrader
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Re: Cannot connect to digital rights system

Postby vsatrader » 19 Jan 2014

Hi Henry,

I have tried everything I can think of, in Explorer and Firewall.

Regards Vsatrader
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Henry MultiСharts
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Re: Cannot connect to digital rights system

Postby Henry MultiСharts » 24 Jan 2014

Hello vsatrader,

Please contact your system administrator regarding this issue.


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