Daily FOREX data from IB wrong until forced reload

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MidKnight
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Daily FOREX data from IB wrong until forced reload

Postby MidKnight » 22 May 2014

At about the same time as I was forced to upgrade my TWS from Interactive Brokers, my daily FOREX data is wrong every day. The only way to fix it is to force a reload. This never used to be a problem. Please see the attached screenshot showing a daily chart in the bottom right and the intraday 4 hour chart on the left. The daily chart is missing days and in the recent days shown, has the wrong days OHLC when it does show a daily bar of some type.
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Henry MultiСharts
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Re: Daily FOREX data from IB wrong until forced reload

Postby Henry MultiСharts » 23 May 2014

Hello MidKnight,

What exact version and build number of MultiCharts are you running? (in MultiCharts go to Help tab-> About)
What is the version of TWS you are running ? (TWS Help tab->About->Scroll it down so that we can see the version)

MidKnight
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Re: Daily FOREX data from IB wrong until forced reload

Postby MidKnight » 23 May 2014

TWS info:
Build 944.3b, Apr 24, 2014 11:53:01 AM
Jolt Build 1.2.6, Feb 14, 2014 04:09:43 PM
Nia Build 1.11.5, Jan 22, 2014 05:21:07 PM
ModelNav Build 1.1.47, Jan 7, 2014 10:26:24 AM
Riskfeed Build 1.24.7, Mar 5, 2014 10:12:20 AM

MultiCharts .NET64 Version 8.8 Release (Build 8365)

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Henry MultiСharts
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Re: Daily FOREX data from IB wrong until forced reload

Postby Henry MultiСharts » 29 May 2014

MidKnight, have you tried updating TWS to the late available build?
We've got user reports that the issues that were introduced with the recent TWS versions were already resolved in the latest builds.

MidKnight
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Re: Daily FOREX data from IB wrong until forced reload

Postby MidKnight » 29 May 2014

I'll give that a try for next week Henry. The version I'm running is only 6 days older than the latest release.

I hate all these bloody upgrades of software all the time - constantly breaks things.

MidKnight
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Re: Daily FOREX data from IB wrong until forced reload

Postby MidKnight » 08 Jun 2014

Still a problem with the latest TWS build. All my TWS data farms remain green and in a "connected" state. Maybe you could investigate this random behavior some. I'm connected to IB's HKfarm.

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Henry MultiСharts
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Re: Daily FOREX data from IB wrong until forced reload

Postby Henry MultiСharts » 19 Jun 2014

Hello MidKnight,

When this behavior is replicated - please come to our live chat Monday-Friday 6:30 am - 3 pm EST to demonstrate it remotely and we will collect all required for analysis information.


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