IB history chart backfill problem  [SOLVED]

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wzero
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IB history chart backfill problem

Postby wzero » 10 Jul 2014

I use MultiCharts.net for TWS version, I have history chart back fill problem that there is always an about two hours histroy chart missing. For example say current time is 10:00, the chart will only display bars before about 8:00. I have tested many setting in MultiCharts.net, none sloved this problem. I have also tested MultiCharts.net standard trial version, same problem. But charts on IB TWS and NT have no this problem. Anyone have idea?

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Henry MultiСharts
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Re: IB history chart backfill problem  [SOLVED]

Postby Henry MultiСharts » 10 Jul 2014

Hello Sir,

The reason of the price gaps/missing data you have in MultiCharts is the new Java 7, 60 Update.
Please close MultiCharts and TWS -> downgrade Java to ver 7 Update 55.
Here is how to do that:
1) Uninstall Java:
http://www.java.com/en/download/help/uninstall_java.xml
2) Download the java version according to your OS version from this page
http://www.oracle.com/technetwork/java/ ... 55-oth-JPR
or one of these two:
32 bit: http://www.oldapps.com/java.php?old_java=14636?download
64 bit: http://www.oldapps.com/java.php?old_java=14645?download
3) Install the downloaded Java 7 update 55.
4) Reboot your PC if required
5) Start MultiCharts and TWS
6) Reload the charts with the gaps (View tab->Reload) in MultiCharts and the issue should be resolved.
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wzero
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Re: IB history chart backfill problem

Postby wzero » 10 Jul 2014

Yes, I was using Java 7u60. Changed java version solved the problem perfectly. Thanks!


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