MC TWS - daily chart not loading bars

Questions about MultiCharts .NET and user contributed studies.
Automeq
Posts: 108
Joined: 16 Apr 2014
Has thanked: 15 times
Been thanked: 1 time

MC TWS - daily chart not loading bars

Postby Automeq » 16 Sep 2014

I have several workspaces build with daily / 4H / 1H / 15m for different crosses and stocks which have been working well until middle last week aprox.

Suddenly the daily chart stop loading the bars (image 1 - only 5 bars).

It's not a mistake in parameters because you can see the 4h charts with lots of days. However if I change those 4h into 1 day the same problem happens (image 2).

It's not also a problem of the workspace because if I create a new workspace I get the same 5 daily bars (image 3).

That also happens for example in a stock (MSF) - image 4

However if I turn MSF from daily to 4 hours, i get everything ok (image 5)

This seems to be a problem specifically in daily charts of TWS version.

I'm running a trial version and I can display daily charts with IB feed without problem
Attachments
1.png
(71.27 KiB) Downloaded 1063 times

Automeq
Posts: 108
Joined: 16 Apr 2014
Has thanked: 15 times
Been thanked: 1 time

Re: MC TWS - daily chart not loading bars

Postby Automeq » 16 Sep 2014

image 2
Attachments
2.png
(97.2 KiB) Downloaded 1047 times

Automeq
Posts: 108
Joined: 16 Apr 2014
Has thanked: 15 times
Been thanked: 1 time

Re: MC TWS - daily chart not loading bars

Postby Automeq » 16 Sep 2014

image 3
Attachments
3.png
(54.59 KiB) Downloaded 1044 times

Automeq
Posts: 108
Joined: 16 Apr 2014
Has thanked: 15 times
Been thanked: 1 time

Re: MC TWS - daily chart not loading bars

Postby Automeq » 16 Sep 2014

image 4
Attachments
4.png
(15.82 KiB) Downloaded 1051 times

Automeq
Posts: 108
Joined: 16 Apr 2014
Has thanked: 15 times
Been thanked: 1 time

Re: MC TWS - daily chart not loading bars

Postby Automeq » 16 Sep 2014

image 5
Attachments
5.png
(35.91 KiB) Downloaded 1089 times

User avatar
Henry MultiСharts
Posts: 9165
Joined: 25 Aug 2011
Has thanked: 1264 times
Been thanked: 2957 times

Re: MC TWS - daily chart not loading bars

Postby Henry MultiСharts » 16 Sep 2014

Hello Automeq,

What exact version and build number of MultiCharts are you running? (in MultiCharts go to Help tab-> About)

Automeq
Posts: 108
Joined: 16 Apr 2014
Has thanked: 15 times
Been thanked: 1 time

Re: MC TWS - daily chart not loading bars

Postby Automeq » 16 Sep 2014

It's the one starting from mosaic in TWS. Enclosed.
Attachments
version.png
(55.57 KiB) Downloaded 1047 times

User avatar
Henry MultiСharts
Posts: 9165
Joined: 25 Aug 2011
Has thanked: 1264 times
Been thanked: 2957 times

Re: MC TWS - daily chart not loading bars

Postby Henry MultiСharts » 16 Sep 2014

Please close Multicharts and all its products. Make sure that all MC processes are ended:
https://www.multicharts.com/trading-sof ... _Processes

Save the file, unzip it and follow the installation guide:
https://www.multicharts.com/trading-sof ... an_Updater

After it is installed - reload the charts if they still have missing data.
Attachments
MCNETIB_IB_88x64.zip
Fix for MultiCharts for TWS 64 bit
(1.32 MiB) Downloaded 196 times

raman911
Posts: 3
Joined: 17 Sep 2014

Re: MC TWS - daily chart not loading bars

Postby raman911 » 17 Sep 2014

i have similar problem but my windows system is 32bits.

User avatar
Henry MultiСharts
Posts: 9165
Joined: 25 Aug 2011
Has thanked: 1264 times
Been thanked: 2957 times

Re: MC TWS - daily chart not loading bars

Postby Henry MultiСharts » 17 Sep 2014

i have similar problem but my windows system is 32bits.
What exact version and build number of MultiCharts are you running? (in MultiCharts go to Help tab-> About)

raman911
Posts: 3
Joined: 17 Sep 2014

Re: MC TWS - daily chart not loading bars

Postby raman911 » 17 Sep 2014

check attachment
Attachments
image.png
(155.45 KiB) Downloaded 1046 times

User avatar
Henry MultiСharts
Posts: 9165
Joined: 25 Aug 2011
Has thanked: 1264 times
Been thanked: 2957 times

Re: MC TWS - daily chart not loading bars

Postby Henry MultiСharts » 18 Sep 2014

check attachment
Here is the fix for MultiCharts .NET for TWS 32 bit.
Attachments
MCNETIB_IB_88.zip
Fix for MultiCharts for TWS 32 bit.
(956.69 KiB) Downloaded 253 times

raman911
Posts: 3
Joined: 17 Sep 2014

Re: MC TWS - daily chart not loading bars

Postby raman911 » 18 Sep 2014

Now its working perfectly. If you do not mind, can you explain what was the problem? Thank you.

airbornetrader
Posts: 12
Joined: 01 Sep 2014

Re: MC TWS - daily chart not loading bars

Postby airbornetrader » 21 Sep 2014

Same thing here. Can't pull up any daily bars. I'm running TWS build 946.2n, Sep 10 version, 64 bit Java and Multicharts .net64. Naturally a 64 bit computer. I first tried in 32 bit and still no luck. The fix that was attached in one of the replies, that's for the 32 bit version only right?

I was missing numerous daily bars on any chart last week, it took 2 days for live chat to fix it. Although the last bar would be slow to load up after. I then had to reinstall my computer and now can't get anything to work in Multicharts. Everything working fine on the TWS side chart wise. Good luck with the bugs!

Thanks for any help!

airbornetrader
Posts: 12
Joined: 01 Sep 2014

Re: MC TWS - daily chart not loading bars

Postby airbornetrader » 21 Sep 2014

Just saw the post above with the 64 bit fix. Will try it.

That fixed it :) Thank you!!!! Great forum, good chat support!

User avatar
Henry MultiСharts
Posts: 9165
Joined: 25 Aug 2011
Has thanked: 1264 times
Been thanked: 2957 times

Re: MC TWS - daily chart not loading bars

Postby Henry MultiСharts » 22 Sep 2014

The updater is required only for MultiCharts for TWS. The full version of MultiCharts already has the fix included since version 9.0 beta 2.


Return to “MultiCharts .NET”