missing price bars [SOLVED]

nickse2003 · Postby **nickse2003** » 20 Oct 2014

Hello,

I've noticed several instances of missing price bar/s on my charts. I'm currently using barcharts.com. for data.

One example- screenshot below of two identical EuroFx 5-min. price period charts:
top: NT (CQG data)
bottom: MultiCharts.net (barchart.com)

The MultiCharts chart appears to be missing about five bars. I already tried reloading the data.
Is anybody else experiencing this?

-Nick

Henry MultiСharts · Postby **Henry MultiСharts** » 20 Oct 2014

Hello Nick,

Have you tried reloading the chart?

nickse2003 · Postby **nickse2003** » 20 Oct 2014

Hello Henry,

Yes, I did try reloading the chart. No change.

Henry MultiСharts · Postby **Henry MultiСharts** » 21 Oct 2014

Hello Nick,

Please make sure the session settings are correct.
Go to Format->Instrument->Settings tab->check what Session is selected for the chart.
If it is set to "Default" then go to MultiCharts->File->New->QuoteManager window->double click on the symbol you need->Sessions tab->you can modify the session time here. Copy/paste your existing chart or create a new one to apply the changes in session settings.
If a custom session template is used go to MultiCharts->File->New->QuoteManager window->Tools->Session templates.
You can try using 24/7 session template to load all data provided by the data vendor.

nickse2003 · Postby **nickse2003** » 22 Oct 2014

Hello Henry,

I also tried that- nothing. This missing data is consistent with the same time and date, every time I log in.

Henry MultiСharts · Postby **Henry MultiСharts** » 22 Oct 2014

Please contact your data vendor directly regarding this issue.

nickse2003 · Postby **nickse2003** » 22 Oct 2014

Will do, Henry. Thank you.

-Nick

missing price bars [SOLVED]

missing price bars

Re: missing price bars

Re: missing price bars

Re: missing price bars

Re: missing price bars

Re: missing price bars [SOLVED]

Re: missing price bars