NQZ4 DOM discrepancy

Questions about MultiCharts .NET and user contributed studies.
wzero
Posts: 142
Joined: 10 Jul 2014
Has thanked: 12 times
Been thanked: 10 times

NQZ4 DOM discrepancy

Postby wzero » 22 Oct 2014

There is a discrepancy in DOM between MC.net 9 and IB TWS for the same NQZ4 contract (see the attached screenshot). The discrepancy persists but only for NQZ4, other contracts like ES, YM have no problem.
Attachments
nqz4dom.PNG
nqz4dom.PNG (51.27 KiB) Viewed 402 times

User avatar
Henry MultiСharts
Posts: 8516
Joined: 25 Aug 2011
Has thanked: 1213 times
Been thanked: 2734 times

Re: NQZ4 DOM discrepancy

Postby Henry MultiСharts » 22 Oct 2014

Hello wzero,

What exact version and build number of MultiCharts are you running? (in MultiCharts go to Help tab-> About)
What is the version of TWS and Java you are running ? (TWS Help tab->About)
Is this behavior replicated on a Real or a Sim login?
Does it happen on a constant basis / How often is it replicated?
What are the steps for replicating this behavior?

It would be worth to mention that similar issues were resolved before and were specific to user accounts.

wzero
Posts: 142
Joined: 10 Jul 2014
Has thanked: 12 times
Been thanked: 10 times

Re: NQZ4 DOM discrepancy

Postby wzero » 22 Oct 2014

Maybe it's IB problem. Now NQZ4 DOM in TWS side looks bad (with gaps) too.

wzero
Posts: 142
Joined: 10 Jul 2014
Has thanked: 12 times
Been thanked: 10 times

Re: NQZ4 DOM discrepancy

Postby wzero » 22 Oct 2014

Well, this may not an IB issue because I see the problem on ESZ4 as well now. More precisely, the gap only happened in MC DOM while the price has just moved up/down.

Multicharts.Net64 ver 9.0, build 10016.
TWS build 946.2q, java 1.7.0_67, OS Windowws 8.1
Attachments
ESZ4DOM.PNG
ESZ4DOM.PNG (56.12 KiB) Viewed 391 times

wzero
Posts: 142
Joined: 10 Jul 2014
Has thanked: 12 times
Been thanked: 10 times

Re: NQZ4 DOM discrepancy

Postby wzero » 22 Oct 2014

I'm not sure if this issue is related. The NQ, ES, SI, GC date time are displays in watch list is as exchange time, all others are local time. Weird to me.
Attachments
watchlist.PNG
watchlist.PNG (9.74 KiB) Viewed 400 times

User avatar
Henry MultiСharts
Posts: 8516
Joined: 25 Aug 2011
Has thanked: 1213 times
Been thanked: 2734 times

Re: NQZ4 DOM discrepancy

Postby Henry MultiСharts » 22 Oct 2014

wzero wrote:Well, this may not an IB issue because I see the problem on ESZ4 as well now. More precisely, the gap only happened in MC DOM while the price has just moved up/down.

Multicharts.Net64 ver 9.0, build 10016.
TWS build 946.2q, java 1.7.0_67, OS Windowws 8.1

Are you able to replicate it on a Sim login?

User avatar
Henry MultiСharts
Posts: 8516
Joined: 25 Aug 2011
Has thanked: 1213 times
Been thanked: 2734 times

Re: NQZ4 DOM discrepancy

Postby Henry MultiСharts » 22 Oct 2014

wzero wrote:I'm not sure if this issue is related. The NQ, ES, SI, GC date time are displays in watch list is as exchange time, all others are local time. Weird to me.
Each instrument in the scanner window has it's own Time Zone selector. Please right click on the instrument->Format instrument->Settings->Time zone.

wzero
Posts: 142
Joined: 10 Jul 2014
Has thanked: 12 times
Been thanked: 10 times

Re: NQZ4 DOM discrepancy

Postby wzero » 22 Oct 2014

I tried the IB paper trading account with live data feed, the DOM is correct for NQZ4.
The local/exchange date/time problem is fixed according to the setting you mentioned, thanks.

User avatar
Henry MultiСharts
Posts: 8516
Joined: 25 Aug 2011
Has thanked: 1213 times
Been thanked: 2734 times

Re: NQZ4 DOM discrepancy

Postby Henry MultiСharts » 23 Oct 2014

wzero, please come to our live chat Monday-Friday 6:30 am - 1 pm EST to demonstrate this behavior remotely. We will do our best to help you.


Return to “MultiCharts .NET”