Multi.Charts.net -no open

Questions about MultiCharts .NET and user contributed studies.
alexp
Posts: 3
Joined: 11 Feb 2015

Multi.Charts.net -no open

Postby alexp » 11 Feb 2015

I have Multi.Charts.net for TWS(free for IB) and for two days no open.
Thank you!

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Henry MultiСharts
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Re: Multi.Charts.net -no open

Postby Henry MultiСharts » 11 Feb 2015

Hello alexp,

Please describe the issue you have in more details. What do you mean exactly by "no open"?

The most efficient way will be checking your issues remotely. Please come to our live chat Monday-Friday 6:30 am - 1 pm EST to demonstrate this behavior remotely. We will do our best to help you.

alexp
Posts: 3
Joined: 11 Feb 2015

Re: Multi.Charts.net -no open

Postby alexp » 12 Feb 2015

When i select Multicharts and i click the Mc launches page open for 1 sec and after nothing
Thanks!

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Henry MultiСharts
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Re: Multi.Charts.net -no open

Postby Henry MultiСharts » 12 Feb 2015

Were there any errors during MultiCharts installation?
Are you using a virtual PC?

alexp
Posts: 3
Joined: 11 Feb 2015

Re: Multi.Charts.net -no open

Postby alexp » 12 Feb 2015

No.The system work good for 1 year.I use my Platform IB trader Workstation but MC no display.

Thanks!

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Henry MultiСharts
Posts: 9165
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Re: Multi.Charts.net -no open

Postby Henry MultiСharts » 13 Feb 2015

No.The system work good for 1 year.I use my Platform IB trader Workstation but MC no display.

Thanks!
Hello alexp,

Please come to our live chat Monday-Friday 6:30 am - 1 pm EST to demonstrate this behavior remotely. We will do our best to help you.


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