Custom futures for CQG data source can not back fill  [SOLVED]

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wzero
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Custom futures for CQG data source can not back fill

Postby wzero » 05 Mar 2015

I use Multicharts.Net 64 version 9 release 4. Custom futures work well with IB data source. Now I added AMP/CQG live data source, I realized custom futures can not back fill history chart for more than about one contract length with CQG data source. For example YM Mar 15 future chart begin from Sep 2014, thus Custom futures for YM only go back to Sep 2014... However, the chart already displayed is correctly merged.
Is this a limitation of CQG data source or any setting I can tweak?

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Henry MultiСharts
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Re: Custom futures for CQG data source can not back fill

Postby Henry MultiСharts » 19 Mar 2015

Hello wzero,

Please make sure you have followed all steps for building a custom futures. If you are still unable to load the data - please come to our live chat Monday-Friday 6:30 am - 1 pm EST to demonstrate this behavior remotely. We will do our best to help you.

wzero
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Re: Custom futures for CQG data source can not back fill  [SOLVED]

Postby wzero » 19 Mar 2015

Manually load individual back contracts helped this problem.


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