DOM indicator does not work for some cusom futures

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wzero
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DOM indicator does not work for some cusom futures

Postby wzero » 20 Mar 2015

I use multicharts.net.9.0.10761.400_release_x64_r6. I have a modified version of _Market_Depth_on_Chart_2_.Indicator (original one has the same issue). It can display DOM for all individual futures contracts without problem but it displays no DOM for some of custom futures (only has this problem with IB data feed). The interesting thing is so far all the no DOM problematic custom futures are non USD custom futures include NIY - CME yen dominated Nikkei 225, HSI - HangSeng Index futures, DAX futures...all non USD. All good ones are USD custom futures ES, YM, GC, CL as well as SGX listed USD futures Nifty, Xina50 futures, they all USD instruments.
I tested all the individual futures contract, includes the non USD ones, has no problem. The issue only with IB data feed, CQG has no problem.

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Henry MultiСharts
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Re: DOM indicator does not work for some cusom futures

Postby Henry MultiСharts » 26 Mar 2015

Hello wzero,

Please replicate this behavior using one chart with custom futures and send us the logs for analysis. Attach full sized screenshot of your chart and a screenshot of the DOM window for the current individual futures.

wzero
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Re: DOM indicator does not work for some cusom futures

Postby wzero » 26 Mar 2015

Hi Henry, screen shots and logs sent you by email. Please check.

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Henry MultiСharts
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Re: DOM indicator does not work for some cusom futures

Postby Henry MultiСharts » 02 Apr 2015

This issue will be resolved in MultiCharts 9.0 Release 7.


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