Hi,
if got disconnect during automated trading (no matter if on chart or portfolio) I am not able to continue after reconnect,
On chart when I press the button in status line, it simply does nothing. No error nothig, except freezing the screen for a second.
In portofilo trader I get an error saying "Impossible to turn on auto trading. Calculation has been stopped"
The only way to fix this is close multichart completely (just portfolio does not help) and reopen everything again.
Any ideas?
EDIT: What really helps is to disconnect and connect again to broker manually (after the automatic reconnect occurred)
Automated trading and reconnect
- Henry MultiСharts
- Posts: 9165
- Joined: 25 Aug 2011
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Re: Automated trading and reconnect
Hello chosenek,
Please come to our live chat Monday-Friday 6:30 am - 1 pm EST to demonstrate this behavior remotely. We will do our best to help you.
Please come to our live chat Monday-Friday 6:30 am - 1 pm EST to demonstrate this behavior remotely. We will do our best to help you.
Re: Automated trading and reconnect
Hi Henry,
its easy to reproduce.
1) Start Multichart and let it connect
2) Disconnect from internet (turnoff wifi, plug out cable or something)
3) Reconnect to internet
4) Try to start automated trading either on chart directly or at portfolio trader
5) It wont start
its easy to reproduce.
1) Start Multichart and let it connect
2) Disconnect from internet (turnoff wifi, plug out cable or something)
3) Reconnect to internet
4) Try to start automated trading either on chart directly or at portfolio trader
5) It wont start
- Henry MultiСharts
- Posts: 9165
- Joined: 25 Aug 2011
- Has thanked: 1264 times
- Been thanked: 2957 times
Re: Automated trading and reconnect
Hello chosenek,
Please make sure the broker profile is connected prior to starting the auto trading.
Please make sure the broker profile is connected prior to starting the auto trading.