Connect loss handling?

Questions about MultiCharts .NET and user contributed studies.
Aufidius
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Connect loss handling?

Postby Aufidius » 03 Sep 2015

I noticed when losing a connection to CQG no efforts are made to reconnect and my charts stop updating. The big problem here is that there is no alert or notification so the systems still run without data. How can I change this behavior? I looked at the broker profile and there is no option to enable reconnection attempts and the "CQG" tab remains green despite the lost data connection.

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Henry MultiСharts
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Re: Connect loss handling?

Postby Henry MultiСharts » 24 Sep 2015

Hello Aufidius,

In case you are still experiencing this behavior - please send us the logs and the corresponding screenshot of QuoteManager Event Log for analysis.


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