MC 9.1 does not display Tick/Second chart on rolling day

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wzero
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MC 9.1 does not display Tick/Second chart on rolling day

Postby wzero » 26 Oct 2015

Today is the rolling day for SGX Nifty and A50 futures. Multicharts.NET 9.1 can NOT display today's Tick/Second chart (can only see last days session data) ! Minute or above charts are still fine. Single futures chart is fine, only Custom Futures chart has this problem. I can reproduce this problem for SGX Nifty and A50 futures, I haven't test it on other futures because they are not on rolling day yet. This issue is new to version 9.1
I attached the screen shots. On the chart screen shot you can see the 1 Minute chart ends at 12:00 this is current time it's correct. The 1 Second chart has same setting as the 1 Minute chart only different time frame, the 1 Second chart ends at 00:30 that was last days session.
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chart.png
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wzero
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Re: MC 9.1 does not display Tick/Second chart on rolling day

Postby wzero » 26 Oct 2015

Chart setting screen shot
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chart settings.png
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wzero
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Re: MC 9.1 does not display Tick/Second chart on rolling day

Postby wzero » 26 Oct 2015

Custom futures settings screen shot.
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custom futures settings.png
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Henry MultiСharts
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Re: MC 9.1 does not display Tick/Second chart on rolling day

Postby Henry MultiСharts » 27 Oct 2015

Hello wzero,

We are currently analyzing this case.

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Henry MultiСharts
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Re: MC 9.1 does not display Tick/Second chart on rolling day

Postby Henry MultiСharts » 30 Oct 2015

Hello wzero,

Unfortunately we were unable to replicate this case on our end. Please specify the time zone of your PC and send us the workspace you are using and QMD export of your custom futures (including individual futures with data) to support@multicharts.com
If the file size is >10 mb please upload it to any file sharing hosting and send us the download link.


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