.NET Version 10 Cross Pointer Issue

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datamonkey
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.NET Version 10 Cross Pointer Issue

Postby datamonkey » 21 Jan 2017

Since updating to version 10 my cross pointer has broken.

When selecting the cross pointer to use on my chart I get the usual horizontal and vertical lines as usual, however if I scroll the chart and do other things with the cursor, I lose the horizontal line completely and am just left with a vertical line!

I use the horizontal line all the tim for quick price gauging so this is quite annoying. I have to re-click the cross pointer button each time to get both lines back but then one soon disappears again. More irritating than it sounds when trading live and have many other things I should be considering instead!

Anyone else have this issue? Is it known to be fixed?

As a side note this didn't happen once prior to updating to version 10.

datamonkey
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Re: .NET Version 10 Cross Pointer Issue

Postby datamonkey » 21 Jan 2017

Attached screenshot example...
Attachments
crosspointer.jpg
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Angelina MultiСharts
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Re: .NET Version 10 Cross Pointer Issue

Postby Angelina MultiСharts » 22 Jan 2017

Hello datamonkey,

Can you please specify the Build number of your MultiCharts (Help => About MultiCharts)?

datamonkey
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Re: .NET Version 10 Cross Pointer Issue

Postby datamonkey » 22 Jan 2017

Hello datamonkey,

Can you please specify the Build number of your MultiCharts (Help => About MultiCharts)?
Hi Angelina, it's Version: MultiCharts .NET64 Version 10.0 Release (Build 13559)

Thanks

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Angelina MultiСharts
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Re: .NET Version 10 Cross Pointer Issue

Postby Angelina MultiСharts » 23 Jan 2017

Datamonkey,

Please come to our Live Chat from 6:30 am to 12pm so we could study this issue via Remote Connection.


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