Hi, when running MC.NET64 v10.0 Bld 14420 tsServer.exe will crash at least once every session or two. Obviously this is a nuisance. What is the solution?
Windows 7.
Thanks
tsServer.exe crashes frequently [SOLVED]
- fbertram
- Posts: 166
- Joined: 16 Oct 2014
- Location: Seattle, USA
- Has thanked: 36 times
- Been thanked: 76 times
- Contact:
Re: tsServer.exe crashes frequently
there is not enough information here to even guess what the root cause for this crash might be. I am running MultiCharts in live trading daily and it is very stable for me, but then again I have a machine that is only doing that and absolutely nothing else, and that was freshly setup with Windows 10.
Personally, I would strongly encourage you to update your operating system. Windows 7 is long past maintenance, and running network connected stuff on a machine that is missing a gazillion security updates would make me *very* nervous. Windows 10 is actually nice.
Cheers, Felix
Personally, I would strongly encourage you to update your operating system. Windows 7 is long past maintenance, and running network connected stuff on a machine that is missing a gazillion security updates would make me *very* nervous. Windows 10 is actually nice.
Cheers, Felix
- Henry MultiСharts
- Posts: 9165
- Joined: 25 Aug 2011
- Has thanked: 1264 times
- Been thanked: 2957 times
Re: tsServer.exe crashes frequently
Hello darob,
Please do not close any windows when this error appears and send us the logs and dumps for analysis.
Go to Help tab->Feedback (or Windows Start menu->All programs->MultiCharts .NET64->Feedback).
Select these options:
- Attach a screenshot;
- Attach log files to help us understand what happened;
- Attach minidump for crash analysis;
- Upload collected data to Help Desk.
Uncheck the “snapshot of current setup” option as we do not need it right now.
Please do not close any windows when this error appears and send us the logs and dumps for analysis.
Go to Help tab->Feedback (or Windows Start menu->All programs->MultiCharts .NET64->Feedback).
Select these options:
- Attach a screenshot;
- Attach log files to help us understand what happened;
- Attach minidump for crash analysis;
- Upload collected data to Help Desk.
Uncheck the “snapshot of current setup” option as we do not need it right now.
Re: tsServer.exe crashes frequently [SOLVED]
I’ve assigned more RAM to the VM. Task Manager previously showed 50% memory usage and now it’s at 40% and there’s been no crashes. I’ll send the logs if it happens again.
Thanks a lot
Thanks a lot
Re: tsServer.exe crashes frequently
My Multicharts.Net tsServer.exe crashed serveral times a day, Same exception code 0xc0000374, a "digit rights disconnection" message would pop up. But mine don't have that exception dialog, I can only see that crashes in EventLog. The PC has 16G physical RAM installed, 45% usage. This should be OK.