Universal DDE error

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Al3cs
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Universal DDE error

Postby Al3cs » 01 Apr 2020

Hi mates,
I'm trying to setup externa real time data via Universal DDE.
While testing all looks ok but when I confirm the configuration I get the error attached.
Any idea about how to solve it?
2020-04-01 16_00_23-Universal DDE.png
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Svetlana MultiCharts
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Re: Universal DDE error

Postby Svetlana MultiCharts » 02 Apr 2020

Hello Al3cs,

According to the screenshot you use Excel as the data source. However you use the following parameters in the fields of Universal DDE Datafeed
=VTTOOLS|Tiink!FIBSP_L
=VTTOOLS|Tiink!FIBSP_CV

If we use the same parameters on our end, we receive the same error message. So, it is incorrect format.

Please use the correct format to fill in Universal DDE fields, for example
=EXCEL|'Book1.xls'!*C1
=EXCEL|'Book1.xls'!*C2

Please refer to this article for the detailed instruction:
https://www.multicharts.com/trading-sof ... versal_DDE

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Al3cs
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Re: Universal DDE error

Postby Al3cs » 02 Apr 2020

No I'm not using excel as a source.
The source is a software called Visual Trader which can export to excel or any other Universal DDE platform.
I used excel to check if VT was sending correct data and MC.NET confirms it via test window.
So there's no error in format.
BTW I checked today that even if I get that error I'm able to plot the chart so that's not a critical error

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Svetlana MultiCharts
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Re: Universal DDE error

Postby Svetlana MultiCharts » 03 Apr 2020

I’ve checked that this false error alert is a known issue. We will work on the improvement to include it in one of the future MultiCharts versions.

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Svetlana MultiCharts
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Re: Universal DDE error

Postby Svetlana MultiCharts » 03 Apr 2020

You can use this parameter to avoid the error message:
=VTTOOLS|Tlink!*_L

* allows to get data for different symbols. For example, to get data for FIBSP you will need to add this instrument in QuoteManager.

If the folowing parameter is used
= VTTOOLS|Tiink!FIBSP_L
it is possible to receive only FIBSP data, even if you create e.g. MSFT instrument in QuoteManager.


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