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Data feed down?

Posted: 20 Aug 2006
by hidethereal
Any idea when the data feed will be back up? It's 6pm CST where I am.

Re: Data feed down?

Posted: 20 Aug 2006
by dof
Any idea when the data feed will be back up? It's 6pm CST where I am.
I think it's down.. it's 7:00 PM EST. It's down for more than 1 hour.

Posted: 20 Aug 2006
by very annoyed
What's new? Nothing really.
It's DOWN here to in California.
Don't you think they should take off that "FREE, FAST AND RELIABLE DATA FEED" introduction on top of this page? That sure is a FALSE ADVERTISEMENT? Someone might take that and go straight to court!
:twisted:

Posted: 21 Aug 2006
by Alexey Kramer
We apologize for the Sunday down time. We were forced to maintain the server for several hours on Sunday since there are data holes for the last week. Since MCFX provides gigabytes of data maintenance takes significant time. Unfortunately it was impossible to fix the problem since the same data problems exist on FXCM servers and we were unable to fill the holes.

Posted: 21 Aug 2006
by dof
We apologize for the Sunday down time. We were forced to maintain the server for several hours on Sunday since there are data holes for the last week. Since MCFX provides gigabytes of data maintenance takes significant time. Unfortunately it was impossible to fix the problem since the same data problems exist on FXCM servers and we were unable to fill the holes.
FXCM sucks. You know that people don't care about excuses, just facts.

Posted: 21 Aug 2006
by dof
Today it's monday, i don't receive data. The last candle that i received is 5:15 PM candle. I refreshed the chart, i changed the date in format symbol... nothing.
What's wrong?

  [SOLVED]

Posted: 22 Aug 2006
by Alex Kramer
Dear customers -
We are taking urgent measures to rectify this situation; please see

http://forum.tssupport.com/viewtopic.php?t=1962

Our apologies to everyone affected by the current MCFX issues.