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General Reliability

Posted: 08 Apr 2007
by yosnappyj
In case it seems that all I ever do is kvetch, I just want to say what pleasure it was to use MCFX last week. Many thanks to the team.

Posted: 09 Apr 2007
by Kate
James,

Thank you for these kind words. So far not all the improvements that we are planning to make the program rock solid and robust are implemented. We have fixed the problem with interval requests (gaps when data is requested for a defined period of time) and with missing bars after reload and also the problem when instead of one bar after some time there appear several bars at once.

Future improvements will include: 1) the problem when the open price become equal the current price after reloading the data, 2) outstanding historical requests will be processed (currently they are filtered out if they exceed 1 year for minute data and 3 months for tick data).

Posted: 13 Apr 2007
by cwpfx
:D
I'd like to add my "kudos" to the Support staff for greatly improving the reliability of data delivery. These past 2 weeks have been a pleasure and restored my faith in MCFX.
Congrats on the great work ... and thanks.