Port 9000's clock is fast

MKlein · Postby **MKlein** » 24 Sep 2007

Timestamps from port 9000 are about 3 minutes ahead of the correct time. Could you fix this please?

Marina Pashkova · Postby **Marina Pashkova** » 27 Sep 2007

Hello,

What do you compare the port 9000 time with?

Thank you.

MKlein · Postby **MKlein** » 27 Sep 2007

What do you compare the port 9000 time with?

The National Physical Laboratory time signal:

www.npl.co.uk/time/obtain.html

or indeed any other correct clock.

Marina Pashkova · Postby **Marina Pashkova** » 08 Oct 2007

Hello,

I'm not sure what server time you are talking about. If you are talking about the timestamps on the bars - those are the timestamps generated by the source where the tick initially comes from - before it gets to our server.

Also, TS Server has its own time - like any other computer. And no two machines would have exactly the same time. There will always be discrepancies.

Regards.

MKlein · Postby **MKlein** » 08 Oct 2007

I'm not sure what server time you are talking about.

As I wrote, "Timestamps from port 9000".

If you are talking about the timestamps on the bars - those are the timestamps generated by the source where the tick initially comes from - before it gets to our server.

In that case, is it possible that you could ask your data providers to correct their clock?

Also, TS Server has its own time - like any other computer. And no two machines would have exactly the same time. There will always be discrepancies.

Of course, and there's also a small time lag in internet transmission. But there's also such a thing as the correct time. For discrepancies to be measured in minutes isn't really acceptable in financial data, is it?

It's a small problem, but it's unnecessary, and it would be so simple to correct at source.

Regards,

M Klein

Marina Pashkova · Postby **Marina Pashkova** » 11 Oct 2007

Hello,

The problem has been confirmed. We are going to adjust the time on Saturday, so on Monday the time will be correct.

Thank you for drawing our attention to this issue.

Regards.

MKlein · Postby **MKlein** » 11 Oct 2007

Thank you.

Marina Pashkova · Postby **Marina Pashkova** » 15 Oct 2007

Hello,

We have adjusted the MCFX server clock. It should be showing the correct time now.

Regards.