MultiCharts: Trading Software for Automated Trading and Backtesting

Things seems to have become very unreliable during these last few days. I'm experiencing frequent loss of data for periods of typically five to twenty minutes, several times per day. For example, it's now 0729 GMT, and the last tick I received from port 9000 was at 0717 GMT.

Is there a new problem with the servers?

For example, it's now 0729 GMT, and the last tick I received from port 9000 was at 0717 GMT.

I now have data again at 0735 GMT

Things seems to have become very unreliable during these last few days. I'm experiencing frequent loss of data for periods of typically five to twenty minutes, several times per day.

Again, it's now 0935 GMT, and I've received no data on port 9000 since 0919 GMT.

M Klein

Again, it's now 0935 GMT, and I've received no data on port 9000 since 0919 GMT.

I now have data again at 0949 GMT

Hello,

We had to restart the server yesterday, that's why there was no data feed for a while.

Once again, we apologize for the inconvenience.

Do you know when the new server cluster will be ready?

We had to restart the server yesterday, that's why there was no data feed for a while.

But it wasn't just yesterday. It was the previous day as well, and several times today. Data has just now reappeared at 19:57 GMT after an outage of nearly 25 minutes.

But it wasn't just yesterday. It was the previous day as well, and several times today.

And now twice already in one hour since I started my computer this morning.

This is very frustrating, to put it mildly.

And now twice already in one hour since I started my computer this morning.

Now three times in two hours.

Now three times in two hours.

And now twice more in the last hour.

Hello,

Thank you for drawing our attention to the problem yesterday.

Also, thank you for reporting spikes that are still there for some currency pairs. We will try to fix those before the new server is launched.