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problem with Tick Chart

Posted: 21 Oct 2008
by rivkin yvgeny
Hello
I open New Chart in New Workspace.

Format Symbol:
Symbol: GBP/JPY
Chart
Resolution: 1597 Tick
Data Range
From 4/1/2005 to 10/21/2008

But I see only 5 days

Posted: 22 Oct 2008
by Marina Pashkova
Dear Yvgeny,

3 years of ticks is an absolutely huge amount of data. Also, the day when you made this request, we had issues with one of the servers, so all our customers were transferred to one server. There were several people making requests similar to yours which resulted in heavy overload. As a result we temporarily limited the amount of tick data available for downloading.

Regards.

Posted: 27 Feb 2010
by zukkaweb
I nedd to download tick data from 2001, could you explain how to do please?