Here is an extract from our help:
To create a DDE Template:
On the Tools menu, click Data Sources.
Select Universal DDE and click Settings.
Indicate a template name in Template (up to 20 symbols long).
Indicate the DDE Links in the corresponding sections (the sections include Trade, Bid and Ask. The Price and Volume/Size must be indicated in each section; if Volume/Size cannot be used (e.g for Forex), indicate Price instead. Since for every price the program queries for a volume, this field will never be empty as the program will be waiting for volume data to form a new tick.
Before creating DDE links in Universal DDE make sure they are functional in Excel. After that, copy the link to the corresponding field in Universal DDE and replace the static symbol name with the asterisk symbol *. For instance, replace =WINROS|LAST!MSFT with =WINROS|LAST!*. After that the program will automatically use the symbol name for which the given template is used. Do the same for all fields.
To make sure that the created template is functional, click Test. Enter the symbol name in Symbol and click OK. If the DDE Server is running, the template is properly created and the queried symbol is accessible, you'll see the current value for each field and the number of updates. If quotes do not arrive, check the template and symbol name. If fixing them does not resolve the problem, please send an e-mail to
support@tssupport.com and indicate the DDE Server, symbol and template names, confirm that an identical template functions in Excel and share any other information you deem important.
Here is a tutorial:
http://www.tssupport.com/multicharts/tutorials/DDE.htm