Starter Edition - no more datafeed from MBTrading

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Split Second
Posts: 6
Joined: 01 Jul 2014

Starter Edition - no more datafeed from MBTrading

Postby Split Second » 01 Jul 2014

Since today i do not get any more future data in MC from my MBTrading broker. MC says 'Waiting for data...' forever in the DOM.
The datafeed from my broker works, because i have no issues in MBTrading Desktop Pro.
I also reentered my MB password in quote manager but it does not help.
The connection to MB works and i see my account details, but no futures data.

Does this has something to do with the discontinuation of the MC Starter Edition ?

Any ideas/suggestions ?

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Henry MultiСharts
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Re: Starter Edition - no more datafeed from MBTrading

Postby Henry MultiСharts » 03 Jul 2014

Hello Split Second,

This has nothing to do with the discontinuation of the MC Starter Edition.
Please install the full version of MultiCharts .NET and let us know if the issue persists.

Split Second
Posts: 6
Joined: 01 Jul 2014

Re: Starter Edition - no more datafeed from MBTrading

Postby Split Second » 09 Jul 2014

I installed the trial edition and the datafeed works again.

However, when my 31 day trial period expires, i will be forced to buy the software or i am out again.
I cannot understand why you decided to support IB customers only.

As a starting trader, i will not invest in a license when still not sure that i can make a succesful
trading carreer.

Disappointed.

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Henry MultiСharts
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Re: Starter Edition - no more datafeed from MBTrading

Postby Henry MultiСharts » 09 Jul 2014

Split Second, this has nothing to do with the discontinuation of the MC Starter Edition. MC Starter Edition works ok with MBTrading. You can continue using the existing application free of charge.


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