Showing wrong Time from TS

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andriuking
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Showing wrong Time from TS

Postby andriuking » 27 Dec 2016

Hello.

I open this topic because, trying to migrate a trading system from TS to MultiCharts, with data from TS (TS), when I open a new chart I have observed than time in the series is wrong.

Here we can see the system in TS and intraday complete 24h sesion. If we look at the session than I have a lossing trade, the next session opens at 2.122 aprox.
TS EXAMPLE.png
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TS is configured with local time and sesions ends at 0.00h of my country Spain, 6 hours after USA market hour. All works correctly.

However employing this data in MC with Local time I obtain this:
mc EXAMPLE.png
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You can see than session doesn´t end at the same moment than in TS, it ends before and says than time is 0.00h. Is like there is a delay between MC time and real local time.

If I try with exchange time I have this:
mc EXAMPLE2.png
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The session close is in the same momment and I can see than date between before and this session doesn´t have change, is the same 27/11/2016 and session close is about 16.55h exchange time (¿?).

Instrument is correctly configurated (I think):
instrument.png
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and in QuoteManager also I think is correctly configured to capture all data:
quotemanager.png
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Also I have checked than local time is correctly configured in my computer regional settings, in TS works well.

I don´t know why it happends but I think than could be related with my TS data is in local time, I don´t find any other reason. Is like there is a delay between the original and the displayed in MC.

Could anybody helps me?

Thanks in advance

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Alex MultiCharts
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Re: Showing wrong Time from TS

Postby Alex MultiCharts » 27 Dec 2016

Hello,

This might happen due to different session settings of the platforms.

Please send us the following information to support@multicharts.com

1. The workspace where the issue is reproduced.
2. Export of used symbols (without data) from QuoteManager in .qmd archive: http://www.multicharts.com/trading-soft ... rting_Data

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andriuking
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Re: Showing wrong Time from TS

Postby andriuking » 27 Dec 2016

Thanks Alex.

I have sent you the requested information.


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