MultiCharts 2.1 Beta
- Stanley Miller
- Posts: 556
- Joined: 26 Jul 2005
- Has thanked: 3 times
MultiCharts 2.1 Beta
UPDATE | 3 September 2007
A new 2.1.976.1109 Beta version of MultiCharts is out. All bugs reported in the previous beta version are fixed now. You can download the new version here:
http://www.tssupport.com/support/downloads/
UPDATE | 18 July 2007
A new 2.1.928.1050 Beta version of MultiCharts is out. All bugs reported in the previous beta version are fixed now. You can download the new version here:
http://www.tssupport.com/support/downloads/
UPDATE | 28 June 2007
A new 2.1.909.909 Beta version of MultiCharts is out. All known bugs have been fixed. You can download the new version here:
http://www.tssupport.com/support/downloads/
Dear Customers,
We are starting beta-testing of a new version of MultiCharts that will include an extensive list of new features and enhancements, please the complete list below. This version is stable enough to use it for everyday work, however, some bugs might appear as happens in any beta version. Customers willing to participate in beta-testing are welcome to install this beta version, use its new functionality and inform us about all found problems in this thread. As soon as we fix all the problems found during beta-testing, the release of the new version will be announced.
Download: http://tssupport.com/products/multichar ... 80.530.exe
FEATURES
Strategy Back-testing and Automation
• Optimization criterion can be selected at GA Properties tab
• Added support of multi-cores machines for optimization, each additional core will be utilized at about 80%, for instance, if you have 4 cores optimization speed will increase 3.5 x
General Improvements
• Microsoft Windows Vista 32 & 64 compatibility
Charting
• The indicator and signal calculation speed increases considerably. It has become approximately two times faster. Most likely, in the next version MultiCharts will calculate indicators and signals faster than TS 8
• Improved performance and reliability of TraderLogic indicators
• The style of alert windows has been changed. Now it is possible to display one alert window over the other at the same time
• Added the message warning that memory is not enough
• Added Fibonacci Price Extension Lines drawing tool
• Improved the increment step of the width parameter for all the lines in a chart
• Vertical bars and histograms now don’t have rounded ends
• The cursor became more precise when pointing to drawing tools
• Added the option to turn off the hint for drawing tools
• Increased reliability and speed of charting
• Improved drawing tools
Data Feeds and Data Management
• Added Open E Cry data feed
Programming Language/Script Editor
• Improved PowerLanguage Editor functionality and reliability
• Added GetCurrency, GetCountry, from entry reserved words
Graphical user interface
• Added the option to select "Don’t ask me to confirm on close of the window"
BUG FIXES
• The symbol list was not displayed when TS8 data feed is used
• The number of bars back (BarsBack, DaysBack) for the daily resolution was calculated improperly
• Monthly bars were built incorrectly with some sessions
• Daily bars that were not included in a session were doubled for eSignal Data Source
• Winsock communication error for eSignal Data Source
• Data Sources were doubled in QuoteManager
• Last Price Marker had extra zeros and was displayed incorrectly on the left price scale
• Gaps on N-minute charts although this data was present in the database
• When video memory was not enough it led to incorrect charting
• Signals with Off status after recompilation got On status
• TWS 870 started working incorrectly on history request in GMT time zone
• Strategy Performance Report: hung when huge amounts of data were used
• The problem with opening workspaces with minimized windows
• Entry/exit price of trades were exported incorrectly on export into xls from Strategy Performance Report
• If overnight sessions were used data was reloaded each time when Format Symbol dialog was called
• “No data” message was returned if IQFeed data was requested before the sessions open
• The problem with different results between Optimization and Performance Reports
A new 2.1.976.1109 Beta version of MultiCharts is out. All bugs reported in the previous beta version are fixed now. You can download the new version here:
http://www.tssupport.com/support/downloads/
UPDATE | 18 July 2007
A new 2.1.928.1050 Beta version of MultiCharts is out. All bugs reported in the previous beta version are fixed now. You can download the new version here:
http://www.tssupport.com/support/downloads/
UPDATE | 28 June 2007
A new 2.1.909.909 Beta version of MultiCharts is out. All known bugs have been fixed. You can download the new version here:
http://www.tssupport.com/support/downloads/
Dear Customers,
We are starting beta-testing of a new version of MultiCharts that will include an extensive list of new features and enhancements, please the complete list below. This version is stable enough to use it for everyday work, however, some bugs might appear as happens in any beta version. Customers willing to participate in beta-testing are welcome to install this beta version, use its new functionality and inform us about all found problems in this thread. As soon as we fix all the problems found during beta-testing, the release of the new version will be announced.
Download: http://tssupport.com/products/multichar ... 80.530.exe
FEATURES
Strategy Back-testing and Automation
• Optimization criterion can be selected at GA Properties tab
• Added support of multi-cores machines for optimization, each additional core will be utilized at about 80%, for instance, if you have 4 cores optimization speed will increase 3.5 x
General Improvements
• Microsoft Windows Vista 32 & 64 compatibility
Charting
• The indicator and signal calculation speed increases considerably. It has become approximately two times faster. Most likely, in the next version MultiCharts will calculate indicators and signals faster than TS 8
• Improved performance and reliability of TraderLogic indicators
• The style of alert windows has been changed. Now it is possible to display one alert window over the other at the same time
• Added the message warning that memory is not enough
• Added Fibonacci Price Extension Lines drawing tool
• Improved the increment step of the width parameter for all the lines in a chart
• Vertical bars and histograms now don’t have rounded ends
• The cursor became more precise when pointing to drawing tools
• Added the option to turn off the hint for drawing tools
• Increased reliability and speed of charting
• Improved drawing tools
Data Feeds and Data Management
• Added Open E Cry data feed
Programming Language/Script Editor
• Improved PowerLanguage Editor functionality and reliability
• Added GetCurrency, GetCountry, from entry reserved words
Graphical user interface
• Added the option to select "Don’t ask me to confirm on close of the window"
BUG FIXES
• The symbol list was not displayed when TS8 data feed is used
• The number of bars back (BarsBack, DaysBack) for the daily resolution was calculated improperly
• Monthly bars were built incorrectly with some sessions
• Daily bars that were not included in a session were doubled for eSignal Data Source
• Winsock communication error for eSignal Data Source
• Data Sources were doubled in QuoteManager
• Last Price Marker had extra zeros and was displayed incorrectly on the left price scale
• Gaps on N-minute charts although this data was present in the database
• When video memory was not enough it led to incorrect charting
• Signals with Off status after recompilation got On status
• TWS 870 started working incorrectly on history request in GMT time zone
• Strategy Performance Report: hung when huge amounts of data were used
• The problem with opening workspaces with minimized windows
• Entry/exit price of trades were exported incorrectly on export into xls from Strategy Performance Report
• If overnight sessions were used data was reloaded each time when Format Symbol dialog was called
• “No data” message was returned if IQFeed data was requested before the sessions open
• The problem with different results between Optimization and Performance Reports
Last edited by Stanley Miller on 19 Sep 2007, edited 7 times in total.
Thanks for the update.
Is it expected that when loading existing workspace that all non standard studies etc. would be removed?
I presume this was because the compiled studies were removed during the update? I wish I had known as, I'm guessing, if I compiled them all first my workspaces would have been intact?
Apart from that, looking good...
Thanks
Is it expected that when loading existing workspace that all non standard studies etc. would be removed?
I presume this was because the compiled studies were removed during the update? I wish I had known as, I'm guessing, if I compiled them all first my workspaces would have been intact?
Apart from that, looking good...
Thanks
Last edited by sparkz on 31 May 2007, edited 1 time in total.
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- Posts: 20
- Joined: 08 Mar 2007
Think to compile all Your studies before lauching Multichart
Think to compile all Your studies before lauching Multichart
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- Posts: 87
- Joined: 07 Dec 2006
The new beta looks pretty solid.
It may be too late for this release for a new simple request but it would be nice if you saved User Defined scaling properties for each chart. Every time MC is started I have to go through and rescale about 25 charts (5 workspaces each with 3 -5 charts).
Thanks,
~mojo
It may be too late for this release for a new simple request but it would be nice if you saved User Defined scaling properties for each chart. Every time MC is started I have to go through and rescale about 25 charts (5 workspaces each with 3 -5 charts).
Thanks,
~mojo
I can't say for sure if it already does this, because all of my charts have the same settings more or less.The new beta looks pretty solid.
It may be too late for this release for a new simple request but it would be nice if you saved User Defined scaling properties for each chart. Every time MC is started I have to go through and rescale about 25 charts (5 workspaces each with 3 -5 charts).
Thanks,
~mojo
One thing I did notice with this beta version is if you have a LOT of charts in one workspace (30+)
1) It takes a while for the data to load. I will keep watching this, but initially, it takes a long while to load. A few symbols isn't too bad, but many takes a while. When I looked at the quotemanager, i noticed that it was sending a lot of requests to OEC, and it got to the point where it only was getting one quote per symbol. Some of the charts loaded fully, but after about an hour, I gave up and restarted. Why? because the other charts had xx quotes downloaded, but were stuck on downloading. The charts that hadn't loaded up until that point just refused to display. When I shut down and restarted, all the symbols loaded properly.
2) it takes a while for MC to completely kill itself. It took about 5 minutes for MC to kill itself when I just shut it down 10 minutes ago. That means from the time that the MC window closed out, the process was still running at near full CPU capacity for 5 minutes.
Edit: It appears as if the data loading is much faster now. I have about 18 symbols with 4-5 charts each. So about 80+ charts in the workspace. I will check tomorrow and tuesday. This is with the 128 MB video card. I plan to upgrade soon to either 256 or 512. But in the mean time, I will see what is going on with the 128 MB card.
Last edited by ybfjax on 03 Jun 2007, edited 1 time in total.
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- Posts: 87
- Joined: 07 Dec 2006
Currently MC does not save the "Scale Type" properties on the Format Symbol/Scaling tab. For example, if I change the scale type to "User defined" and specify Max/Min scale values, or just use the Compress/Expand tool bar button to adjust price scales, MC will not persist my settings when I save the Workspace. The next time MC starts, all Scale setting default to "Screen". It's not a big deal with a couple of charts but when you have many charts it's a hassle.
BTW, Great job on fixing the video memory issue, TsSupport!!!
BTW, Great job on fixing the video memory issue, TsSupport!!!
quote manager menu
Im running Vista and install went fine. did upgrade from xp and moving databases / indicators etc went also fine
only thing i have problem with is in Quote Manager when i do right click on a symbol, the menu is empty, however when i go over with the mouse the labels are visible
see screenshot
only thing i have problem with is in Quote Manager when i do right click on a symbol, the menu is empty, however when i go over with the mouse the labels are visible
see screenshot
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- qm.jpg
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Please please please fix this, it's a real chore everyday.Currently MC does not save the "Scale Type" properties on the Format Symbol/Scaling tab. For example, if I change the scale type to "User defined" and specify Max/Min scale values, or just use the Compress/Expand tool bar button to adjust price scales, MC will not persist my settings when I save the Workspace. The next time MC starts, all Scale setting default to "Screen". It's not a big deal with a couple of charts but when you have many charts it's a hassle.
I report this every now and then. Its in my thread "irritating bugs as they occur so often". Andrew claimed he could find nothing worng with it. If the chart window is minimised when you close the workspace the chart position is forgotten too the next time you maximise it. I have a dozen minimised charts in each workspace. every single one needs re positioning and re zooming every time I restart multicharts. Its a real PIA.Please please please fix this, it's a real chore everyday.Currently MC does not save the "Scale Type" properties on the Format Symbol/Scaling tab. For example, if I change the scale type to "User defined" and specify Max/Min scale values, or just use the Compress/Expand tool bar button to adjust price scales, MC will not persist my settings when I save the Workspace. The next time MC starts, all Scale setting default to "Screen". It's not a big deal with a couple of charts but when you have many charts it's a hassle.
Actually tow days running I have missed trades because I forgot to reset studies that project S/R as trend lines.Having problems when a chart contains more than one study which uses trendlines. When the workspace is opened I need to toggle the status off/on for the study to display.
Come on guys whats the word on this?
LMT indicators
I found the following glitches when using the LMT indicators (1) take a long time to load when changes are made in it's properties (2) LMT labels/ prices do not appear as the market progresses.
2.1.880.530
1. Custom trendline indicator no longer updates in realtime
(could you please provide a "hotfix" for this issue)
2. Could you reintroduce the old right tick, left tick plot style in addition to your new right tick, left tick plot style. I find the old plot style necessary when creating synthetic OHLC bars. i.e. open=left tick, close = right tick
thank you!
1. Custom trendline indicator no longer updates in realtime
(could you please provide a "hotfix" for this issue)
2. Could you reintroduce the old right tick, left tick plot style in addition to your new right tick, left tick plot style. I find the old plot style necessary when creating synthetic OHLC bars. i.e. open=left tick, close = right tick
thank you!
I didn't see an answer for this above. (Sorry if I missed it.) So, do we need to uninstall the old MC before installing the new one?Do we need to uninstall the old MC before installing the new one?
This was required last time.
Are there any installation steps required beyond simply "run the installer"?
Does the new install overwrite the old one, or install side-by-side?
Formerly when MultiCharts saved User Defined settings we received a lot of complaints of our customers who sometimes were unable to find their charts because they had moved beyond defined limits. So we are not planning to reintroduce this feature but in the future maybe we will implement an option that will save User defined settings.Currently MC does not save the "Scale Type" properties on the Format Symbol/Scaling tab. For example, if I change the scale type to "User defined" and specify Max/Min scale values, or just use the Compress/Expand tool bar button to adjust price scales, MC will not persist my settings when I save the Workspace. The next time MC starts, all Scale setting default to "Screen". It's not a big deal with a couple of charts but when you have many charts it's a hassle.
Re: quote manager menu
It is really a weird situation and it'll be great if you could contact us and demonstrate this problem on HelpDesk.Im running Vista and install went fine. did upgrade from xp and moving databases / indicators etc went also fine
only thing i have problem with is in Quote Manager when i do right click on a symbol, the menu is empty, however when i go over with the mouse the labels are visible
When you run the new installer you should select Remove option (instead of Repair which is supposed to restore the previous version) and the installer will remove the previous version and install the new one. But please make sure that you leave "Remove all user data..." check box unchecked to save your data. You will also need to recompile your studies.So, do we need to uninstall the old MC before installing the new one?
Are there any installation steps required beyond simply "run the installer"?
Does the new install overwrite the old one, or install side-by-side?
Hi Kate,
In subgraph #2 a 'right tick' is used at full thickness to represent the close.
The right tick(close) is hard to see.
I believe the older version right tick had more of an appearance of the 'close' as seen in subgraph #1.
When creating synthetic OHLC bars at more dense thickness, it becomes an issue.
Does this help to explain?
Trader
In subgraph #2 a 'right tick' is used at full thickness to represent the close.
The right tick(close) is hard to see.
I believe the older version right tick had more of an appearance of the 'close' as seen in subgraph #1.
When creating synthetic OHLC bars at more dense thickness, it becomes an issue.
Does this help to explain?
Trader
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- leftright.PNG
- (62.29 KiB) Downloaded 7351 times
Thanks Kate!When you run the new installer you should select Remove option (instead of Repair which is supposed to restore the previous version) and the installer will remove the previous version and install the new one. But please make sure that you leave "Remove all user data..." check box unchecked to save your data. You will also need to recompile your studies.
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- Joined: 09 Feb 2006
MC 2.1 Beta
You guys need to work on a quick solution for this bug. Looks like the new 2.1 beta can't handle the indicator plots correctly, about half of my indicator don't work, attached is a screen shot of the error. Sorry but I have to go back to the previous version
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- MC 2.1 Beta Bug 6-18-07.png
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double toolbars
im using vista.
last week i suudenly lost my toolbars.
i added them back to my charts via view/toolbars / etc.
today i suddenly have 2 sets of toolbars!
see screenshot
last week i suudenly lost my toolbars.
i added them back to my charts via view/toolbars / etc.
today i suddenly have 2 sets of toolbars!
see screenshot
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- toolbars.jpg
- (72.27 KiB) Downloaded 7310 times
Re: double toolbars
this has happened to me as well.im using vista.
last week i suudenly lost my toolbars.
i added them back to my charts via view/toolbars / etc.
today i suddenly have 2 sets of toolbars!
see screenshot
i am using xp home.
Re: double toolbars
066 and guest,im using vista.
last week i suudenly lost my toolbars.
i added them back to my charts via view/toolbars / etc.
today i suddenly have 2 sets of toolbars!
Please describe these issues in more detail so that I can reproduce it here. When did you notice that the toolbars were missing? On starting MultiCharts or on opening a workspace? Was QuoteManager running at that time? When did the toolbars reappear?
the double icon bars happened to me 3 times.
one set of bars were useful, the other set was dead. you click on it and nothing happens.
i tried to delete one set of the bars, then all of a sudden, all the bars were gone. i ended up with no icon bars. i had to go to the menu to get them again.
this is really time wasting.
one set of bars were useful, the other set was dead. you click on it and nothing happens.
i tried to delete one set of the bars, then all of a sudden, all the bars were gone. i ended up with no icon bars. i had to go to the menu to get them again.
this is really time wasting.
I could really use the limit ordering capability with autotrading with IB. I'm wasting days trying to get hyperorder [not really supported recently apparently, I can't get it to connect to TWS], TWSLinnk [won't connect to TWS either], traderassistant [the activation code won't work to activate the software] and NT [the free demo won't autotrade via dll, I can't really test it, have to pay $180 to find out if it works], too many headaches nowadays. Having the full functionality in the autotrader would make my day.
- Stanley Miller
- Posts: 556
- Joined: 26 Jul 2005
- Has thanked: 3 times
UPDATE | 28 June 2007
A new 2.1.909.909 Beta version of MultiCharts is out. All known bugs have been fixed. You can download the new version here:
http://www.tssupport.com/support/downloads/
A new 2.1.909.909 Beta version of MultiCharts is out. All known bugs have been fixed. You can download the new version here:
http://www.tssupport.com/support/downloads/
Stanley Miller from TS support wrote
[quote]UPDATE | 28 June 2007
A new 2.1.909.909 Beta version of MultiCharts is out. All known bugs have been fixed.
*************
Please advise how to get the quotes for the US Bond contract [ZB] to display in the correct fractional form of '32nds' ?
There are other contracts quoted in fractions - this BUG has been reported and we were told it would be fixed for about 2 years now!
Another trader requested that someone at TS go through ALL the postings in the MC forum and keep tract of all the bugs and malfunctions that have been reported in the past and are yet to be fixed. [and of course the ones that Have been taken care of]
To make such a broad statement that "All known bugs' have been fixed is not accurate in my opinion.
If thefractional quotes problem has been fixed already,I apologize for that..
[quote]UPDATE | 28 June 2007
A new 2.1.909.909 Beta version of MultiCharts is out. All known bugs have been fixed.
*************
Please advise how to get the quotes for the US Bond contract [ZB] to display in the correct fractional form of '32nds' ?
There are other contracts quoted in fractions - this BUG has been reported and we were told it would be fixed for about 2 years now!
Another trader requested that someone at TS go through ALL the postings in the MC forum and keep tract of all the bugs and malfunctions that have been reported in the past and are yet to be fixed. [and of course the ones that Have been taken care of]
To make such a broad statement that "All known bugs' have been fixed is not accurate in my opinion.
If thefractional quotes problem has been fixed already,I apologize for that..
Dear Guest,
By saying that all known bugs have been fixed we meant all the bugs in the previous beta version 2.1.880.530. And we reiterate that this statement is correct.
As for fractional prices - there's no bug here. This option isn't supported yet but our developers are working on implementation of this feature.
By saying that all known bugs have been fixed we meant all the bugs in the previous beta version 2.1.880.530. And we reiterate that this statement is correct.
As for fractional prices - there's no bug here. This option isn't supported yet but our developers are working on implementation of this feature.
A new 2.1.909.909 Beta version of MultiCharts is out. All known bugs have been fixed.
*************
Please advise how to get the quotes for the US Bond contract [ZB] to display in the correct fractional form of '32nds' ?
There are other contracts quoted in fractions - this BUG has been reported and we were told it would be fixed for about 2 years now!
To make such a broad statement that "All known bugs' have been fixed is not accurate in my opinion.
If thefractional quotes problem has been fixed already,I apologize for that..
Kate-I think you have been with the TS about 6 months,this has been a problem for MUCH longer than that.
Whether you call the Inability of MultiCharts to correctly Chart the prices of some major futures contracts a feature not supported yet or a BUG,the fact remains that this Very Basic Requirement is not met and is Not Working after two years or so of requests,promises,etc.
It is no wonder that places I have visited seem to have less of an interest in MC than earlier.
I have a vested interest in your success and wish the very best for the company and its' products.
************
Whether you call the Inability of MultiCharts to correctly Chart the prices of some major futures contracts a feature not supported yet or a BUG,the fact remains that this Very Basic Requirement is not met and is Not Working after two years or so of requests,promises,etc.
It is no wonder that places I have visited seem to have less of an interest in MC than earlier.
I have a vested interest in your success and wish the very best for the company and its' products.
************
Dear Guest,
By saying that all known bugs have been fixed we meant all the bugs in the previous beta version 2.1.880.530. And we reiterate that this statement is correct.
As for fractional prices - there's no bug here. This option isn't supported yet but our developers are working on implementation of this feature.
A new 2.1.909.909 Beta version of MultiCharts is out. All known bugs have been fixed.
*************
Please advise how to get the quotes for the US Bond contract [ZB] to display in the correct fractional form of '32nds' ?
There are other contracts quoted in fractions - this BUG has been reported and we were told it would be fixed for about 2 years now!
To make such a broad statement that "All known bugs' have been fixed is not accurate in my opinion.
If thefractional quotes problem has been fixed already,I apologize for that..
- Andrew Kirillov
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- Contact:
well said guest !Kate-I think you have been with the TS about 6 months,this has been a problem for MUCH longer than that.
Whether you call the Inability of MultiCharts to correctly Chart the prices of some major futures contracts a feature not supported yet or a BUG,the fact remains that this Very Basic Requirement is not met and is Not Working after two years or so of requests,promises,etc.
It is no wonder that places I have visited seem to have less of an interest in MC than earlier.
I have a vested interest in your success and wish the very best for the company and its' products.
************
for all the people at MC... let me repeat -- we have a vested interest in your success.
- Andrew Kirillov
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It would be really useful if TSSuport publishedDear Guest,
By saying that all known bugs have been fixed we meant all the bugs in the previous beta version 2.1.880.530. And we reiterate that this statement is correct.
a) a list of each bug fixed with each new release.
b) A list of acknowledged bugs that remain.
I presume these lists are maintained internally so it should be no extra work to publish them. It would make things much much easier for users to know what is going on. This has been promised on numerous occasions before btw.
There are still numerous (many) bugs of varying severity that pre-date the last beta but I am sure you are aware of this and working on them.
Cheers.
- Andrew Kirillov
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cant send you the code.
i will try it with some generic code and let you know
sometimes optimising is doing ok, but most of the time its behaving weird.
When i start i see estimated time, (3 hours or so) but then after a few minutes it stops and sometimes it opens the result screen. Sometimes this screen doesnt get focus or it is not viewable because its transparency.
But most of the time optimizing process stops and nothing happens. (no result window no nothing)
After that new optimising cant be done because new windows are 100% transparent. See screenshot of new optimize window.
(you can see the underlaying chart and format objects window, this optimize window is complete empty)
im using Vista and have also display problems with quotemanager. This display issue in QM is already coinfirmed as a bug.
After restarting MC i can start a new optimise process but as soon as the process is more then a few possibilities to test it stops after a few minutes.
Only the real simple optimise request will finish ( as long its under the 2 minutes proccesing time)
I have 4GB of Ram in this PC and latest Processor.
i will try it with some generic code and let you know
sometimes optimising is doing ok, but most of the time its behaving weird.
When i start i see estimated time, (3 hours or so) but then after a few minutes it stops and sometimes it opens the result screen. Sometimes this screen doesnt get focus or it is not viewable because its transparency.
But most of the time optimizing process stops and nothing happens. (no result window no nothing)
After that new optimising cant be done because new windows are 100% transparent. See screenshot of new optimize window.
(you can see the underlaying chart and format objects window, this optimize window is complete empty)
im using Vista and have also display problems with quotemanager. This display issue in QM is already coinfirmed as a bug.
After restarting MC i can start a new optimise process but as soon as the process is more then a few possibilities to test it stops after a few minutes.
Only the real simple optimise request will finish ( as long its under the 2 minutes proccesing time)
I have 4GB of Ram in this PC and latest Processor.
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- Andrew Kirillov
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I have similar problem as 066 during optimization. Basically whenever a relatively large optimization (>20000 iteration) is run MC optimization went into trouble. It either stops or freezes and the next time I run optimization it simply pops up the optimization report without running a single iteration.
The version I'm using is the 909.909 build
The version I'm using is the 909.909 build
- Stanley Miller
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UPDATE | 18 July 2007
A new 2.1.928.1050 Beta version of MultiCharts is out. All bugs reported in the previous beta version are fixed now. You can download the new version here:
http://www.tssupport.com/support/downloads/
A new 2.1.928.1050 Beta version of MultiCharts is out. All bugs reported in the previous beta version are fixed now. You can download the new version here:
http://www.tssupport.com/support/downloads/
- Andrew Kirillov
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I'm running MC on a Windows XP computer.
I had the following problems while running 2.1.909.909. I uninstalled this and installed the latest beta of MC v.2.1.928.1050 and the problems persist. I am using a feed from IB (normal trading account) to trade FOREX:
1. I use a 5 minute chart, which suddenly stops updating tick by tick. Sometimes it takes several restarts before tick by tick updating functions properly.
2. I had no problem opening or saving a workspace (even with the beta version). All of a sudden I can neither open a saved or even save a new workspace. I get the error message "Failed to Save Document" or "Failed to Open Document".
3. My last comment is not about a bug, just a feature enhancement: IB gives quotes for most Forex pairs using 5 decimal figures but MC displays only 4 decimals. It would be very useful to have the capability to display 5 decimals in the y axis.
I had the following problems while running 2.1.909.909. I uninstalled this and installed the latest beta of MC v.2.1.928.1050 and the problems persist. I am using a feed from IB (normal trading account) to trade FOREX:
1. I use a 5 minute chart, which suddenly stops updating tick by tick. Sometimes it takes several restarts before tick by tick updating functions properly.
2. I had no problem opening or saving a workspace (even with the beta version). All of a sudden I can neither open a saved or even save a new workspace. I get the error message "Failed to Save Document" or "Failed to Open Document".
3. My last comment is not about a bug, just a feature enhancement: IB gives quotes for most Forex pairs using 5 decimal figures but MC displays only 4 decimals. It would be very useful to have the capability to display 5 decimals in the y axis.
- Andrew Kirillov
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Print Options
Sometime I ago I asked about print option where it would be possible to print a chart without printing a entire page of black. As I recall, this request was at least 2 beta's past.
Surely, a template, where the background is white, is not that difficult to do. When will I see something?
Surely, a template, where the background is white, is not that difficult to do. When will I see something?
- Andrew Kirillov
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Optimization shouldn't prevent using the program
What's with the optimization routine preventing one from using MultiCharts. Like all other calculations that take a long time, it should be in a background thread and not block the user interface. The proper multithreading in this program is the main reason I prefer this program over TS, but the optimizer being modal is ludicrous. Please fix this problem before releasing version 2.1 final.
- Marina Pashkova
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What symbols and over what period did you request? What message do you get? If the message is "No Data" please make sure that in File->Preferences->Data Server Mode "Online" and "I want to download missing data" are checked.When downloading Daily Data from IB nothing gets downloaded under 928.1050. Previous Betas had no problem with this...
I just requested daily charts for 2 random symbols from IB and they were plotted just fine.
My daily charts also not working, EUR, SSG, ZN, AUD, ES and so on, since 1st Aug 07. After i hv saved the daily chart on 13/8 and next day the 13/8 had disappeared but being replaced with 14/8 and the next day, the 14/8 was replaced by 15/8 and again 15/8 was overwritten by 16/8. Hence my charts will only see 1/8, 2/8, 3/8, 6/8, 7/8 then jumped to 16/8. The rest all disappeared. My perference setting was "online I want to get data from the local, I want to download missing data." There has no problem with the contract or minutes chart. My multichart version is 2.0.777.777. Please help.
- Marina Pashkova
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You are using the old version of MC. I suggest uninstalling it and installing the latest beta version (2.1.928.1050). It has many of the bugs fixed and works faster.My daily charts also not working, EUR, SSG, ZN, AUD, ES and so on, since 1st Aug 07. After i hv saved the daily chart on 13/8 and next day the 13/8 had disappeared but being replaced with 14/8 and the next day, the 14/8 was replaced by 15/8 and again 15/8 was overwritten by 16/8. Hence my charts will only see 1/8, 2/8, 3/8, 6/8, 7/8 then jumped to 16/8. The rest all disappeared. My perference setting was "online I want to get data from the local, I want to download missing data." There has no problem with the contract or minutes chart. My multichart version is 2.0.777.777. Please help.
If after upgrading you still have the same problem, please let us know.
I hv uninstalled and reinstalled ver 2.1.928.1050. I still could not get the daily chart working properly. Always overwritten by the latest date. Now I got a bar on 7/8 and next bar is 17/8. ES is loading very slow. I have waited more than an hour for one day data but still getting quotes.
I hv tried to recreate a new data base by deleting the old data base manually and then reinstalled multichart, but there has no new data base created. I hv to copy back the old data base from my back up file.
I received this message when i open up multichart: "Interactive brokers client software is not installed or incompatible. Please install latest version of client software". I am using web base TWS, it refreshes each time when I open TWS and update was done automatically.
What is my problem?
I hv tried to recreate a new data base by deleting the old data base manually and then reinstalled multichart, but there has no new data base created. I hv to copy back the old data base from my back up file.
I received this message when i open up multichart: "Interactive brokers client software is not installed or incompatible. Please install latest version of client software". I am using web base TWS, it refreshes each time when I open TWS and update was done automatically.
What is my problem?
- Marina Pashkova
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- Joined: 27 Jul 2007
Hello,
1. Regarding the problem with daily bars, could you please contact us through LiveChat http://messenger.providesupport.com/mes ... pport.html
When you come to LiveChat, remind us briefly what your issue is and that it needs fixing via HelpDesk. After that you will be prompted to launch HelpDesk (from Start->Programs->MultiCharts->HelpDesk, double-click Internet Support). HelpDesk is a utility enabling us to connect to your computer remotely, see what the problem is and fix it.
2. When you launched TWS for the first time and there was a window suggesting two options: use web-based version or stand-alone application. Did you by any chance choose the stand-alone application version?
1. Regarding the problem with daily bars, could you please contact us through LiveChat http://messenger.providesupport.com/mes ... pport.html
When you come to LiveChat, remind us briefly what your issue is and that it needs fixing via HelpDesk. After that you will be prompted to launch HelpDesk (from Start->Programs->MultiCharts->HelpDesk, double-click Internet Support). HelpDesk is a utility enabling us to connect to your computer remotely, see what the problem is and fix it.
2. When you launched TWS for the first time and there was a window suggesting two options: use web-based version or stand-alone application. Did you by any chance choose the stand-alone application version?
- Stanley Miller
- Posts: 556
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- Has thanked: 3 times
UPDATE | 3 September 2007
A new 2.1.976.1109 Beta version of MultiCharts is out. All bugs reported in the previous beta version are fixed now. You can download the new version here:
http://www.tssupport.com/support/downloads/
A new 2.1.976.1109 Beta version of MultiCharts is out. All bugs reported in the previous beta version are fixed now. You can download the new version here:
http://www.tssupport.com/support/downloads/
Last edited by Stanley Miller on 06 Sep 2007, edited 1 time in total.
- TJ
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- TJ
- Posts: 7743
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pls see thisCould you remind us what the problem is/was?
http://forum.tssupport.com/viewtopic.ph ... rent#13211
- Marina Pashkova
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Show Cross / Tracking Price and Time problem
Show Cross and Tracking Price and Time with the Crosshair stops to work
after using it with 4 or 5 charts after a couple of minutes.
must restart programm to work with it again but stops to work again.....
after using it with 4 or 5 charts after a couple of minutes.
must restart programm to work with it again but stops to work again.....
Last edited by BUGSY on 09 Sep 2007, edited 1 time in total.
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Re: MultiCharts 2.1 Beta
[quote]UPDATE | 3 September 2007
A new 2.1.976.1109 Beta version of MultiCharts is out. All bugs reported in the previous beta version are fixed now. You can download the new version here:
http://www.tssupport.com/support/downloads/
After installing this beta it asks me for a registration number. After entering the number, it tells me the computer doesn't have an internet connection. But the computer does have a live internet connection because IB TWS is running, and esignal and TS run and the local area connection in the task bar shows traffic. Besides, it was necessary to have an internet connection to download it to the computer. What gives???????
A new 2.1.976.1109 Beta version of MultiCharts is out. All bugs reported in the previous beta version are fixed now. You can download the new version here:
http://www.tssupport.com/support/downloads/
After installing this beta it asks me for a registration number. After entering the number, it tells me the computer doesn't have an internet connection. But the computer does have a live internet connection because IB TWS is running, and esignal and TS run and the local area connection in the task bar shows traffic. Besides, it was necessary to have an internet connection to download it to the computer. What gives???????
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- Joined: 05 Nov 2005
Re: MultiCharts 2.1 Beta
Apparanlty the problem was the Sygate Personal Firewall needed reconfiguring for the new version.
UPDATE | 3 September 2007
A new 2.1.976.1109 Beta version of MultiCharts is out. All bugs reported in the previous beta version are fixed now. You can download the new version here:
http://www.tssupport.com/support/downloads/
After installing this beta it asks me for a registration number. After entering the number, it tells me the computer doesn't have an internet connection. But the computer does have a live internet connection because IB TWS is running, and esignal and TS run and the local area connection in the task bar shows traffic. Besides, it was necessary to have an internet connection to download it to the computer. What gives???????
- TJ
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one easy fix is to make the frame around the Date/Time a bit thicker, so that you can see the Date/Time stand out from the background.Hi TJ,
Earlier we mentioned that we were going to add this option to our list of features to be considered.
It is still on our list. However, I cannot tell when this feature would be implemented.
- Marina Pashkova
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- TJ
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no, not the hint window, I know how to fix that.Hello TJ,
If you are only worried about the Hint window being transparent (am I right?) you can change it: go to View and uncheck 'Transparent Hint'.
I am talking about the "date/time" box on the bottom scale that moves with the cross hair. Of course the same goes for the price box for the horizontal hairline.
IT was very nice before, but a couple of release ago you changed the background color to transparent. Now it is very difficult to see.
- Marina Pashkova
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- Posts: 68
- Joined: 24 Jul 2005
- Marina Pashkova
- Posts: 2758
- Joined: 27 Jul 2007
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- Posts: 68
- Joined: 24 Jul 2005