Qutotemanager don't save data

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Smoky
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Qutotemanager don't save data

Postby Smoky » 08 Feb 2018

i think it's a know issue, at the end of day sometime cached datas are not store in HDD.

yesterday i lose again all my realtime market datas.

Image

and all my yesterday trade history look like this on this open day !

Image
Last edited by Smoky on 08 Feb 2018, edited 1 time in total.

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TJ
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Re: Qutotemanager don't save data

Postby TJ » 08 Feb 2018

Smoky wrote:i think it's a know issue, at the end of day sometime cached datas are not store in HDD.

yesterday i lose again all my realtime market datas.

Image

and all my yesterday trade history look like this on this open day !

Image



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Smoky
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Re: Qutotemanager don't save data

Postby Smoky » 08 Feb 2018

ok, great full editor !

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Anna MultiCharts
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Re: Qutotemanager don't save data

Postby Anna MultiCharts » 08 Feb 2018

Hello, Smoky!

Please describe the issue in more details:
What data feed do you use?
Have you tried to reload (Ctrl + R) your chart for @FDXM?
Was MultiCharts closed properly last time? Were there any disruptions in its work?
Haven’t you changed the time on your PC recently?

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Smoky
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Re: Qutotemanager don't save data

Postby Smoky » 08 Feb 2018

i use IB,
CTRL+R don't work.
when i open a new chart i don't have yesterday datas,
not seen any error messages on close.
my PC stay on Paris hours like exchanges

on first picture you can see that QM can't reload data on 7th february

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Anna MultiCharts
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Re: Qutotemanager don't save data

Postby Anna MultiCharts » 09 Feb 2018

Smoky,

Please, come to our Live Chat that is accessible from our web site http://www.multicharts.com/ (at the top of the page) to demonstrate this issue remotely. We'll be expecting you Mon-Fri from 6:30 AM to 12:00 PM EST (11:30 AM to 5:00 PM GMT).


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