Desktop position
Desktop position
3.0 Beta does not remember it's desktop position if it is not on the primary display in a multi screen set up. That is if I position MC on another display each time I restart MC it always appears on the primary display. This did not happen in the previous versions.
- Marina Pashkova
- Posts: 2758
- Joined: 27 Jul 2007
Hi Geoff,
So far, we haven't been able to reproduce the bug you're describing. If possible, we would like to have a look at your computer via HelpDesk.
Could you please contact us through LiveChat? When you do so, please remind the customer support representatives what the problem is after which they will give you instructions on how to download and run HelpDesk.
So far, we haven't been able to reproduce the bug you're describing. If possible, we would like to have a look at your computer via HelpDesk.
Could you please contact us through LiveChat? When you do so, please remind the customer support representatives what the problem is after which they will give you instructions on how to download and run HelpDesk.
- Marina Pashkova
- Posts: 2758
- Joined: 27 Jul 2007
- Marina Pashkova
- Posts: 2758
- Joined: 27 Jul 2007
Thank you Geoff. I've located the transcript. That time we've installed a utility that writes the necessary info about the coordinates into logs. Could you please archive the logs (Start -> Programs -> MultiCharts -> Logs) and e-mail them to mpashkova@tssupport.com ?
Thank you.
Thank you.
- Marina Pashkova
- Posts: 2758
- Joined: 27 Jul 2007
- Marina Pashkova
- Posts: 2758
- Joined: 27 Jul 2007