Without doing anything with 4 charts open, The new version of MC exits all by itself. It happened overnight and it happened while I was just looking at it.
I am uninstalling this immediately.
J~
New Release closes all by itself
- Marina Pashkova
- Posts: 2758
- Joined: 27 Jul 2007
Hi Jerry,
Do you think you could reproduce the problem during the remote connection session?
If you think you could, please contact our customer support represenatives at http://messenger.providesupport.com/mes ... pport.html
Thank you!
Do you think you could reproduce the problem during the remote connection session?
If you think you could, please contact our customer support represenatives at http://messenger.providesupport.com/mes ... pport.html
Thank you!
[quote]Hi Jerry,
Do you think you could reproduce the problem during the remote connection session?
If you think you could, please contact our customer support represenatives at http://messenger.providesupport.com/mes ... pport.html
Thank you![/quote]
The new release has been un-installed. I cannot trade with a program crashing my system like that.
J~
Do you think you could reproduce the problem during the remote connection session?
If you think you could, please contact our customer support represenatives at http://messenger.providesupport.com/mes ... pport.html
Thank you![/quote]
The new release has been un-installed. I cannot trade with a program crashing my system like that.
J~
-
- Posts: 407
- Joined: 01 Jan 2008
- Been thanked: 3 times
[quote]I wonder if it's an O/S or virus-firewall related problem.
I've been running the latest version on XP since it was released and it has never closed by itself.[/quote]
Thats what it appears to be, Windows seems to have gotten corrupted at exactly the same time I installed the new version. I reloaded and now at least I am running the old release just fine.
J~
I've been running the latest version on XP since it was released and it has never closed by itself.[/quote]
Thats what it appears to be, Windows seems to have gotten corrupted at exactly the same time I installed the new version. I reloaded and now at least I am running the old release just fine.
J~
- TJ
- Posts: 7740
- Joined: 29 Aug 2006
- Location: Global Citizen
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Re: New Release closes all by itself
Please always specify which release you are talking about ???Without doing anything with 4 charts open, The new version of MC exits all by itself. It happened overnight and it happened while I was just looking at it.
I am uninstalling this immediately.
J~
Please go to Help>About MulitCharts...
then Copy and Paste the Product Version.
(don't rely on your memory)
Without an exact reference to the product version you have problem with, you are creating fear and confusion.
I have not upgraded to the latest version because of your post.
Anybody else having problem?
- Marina Pashkova
- Posts: 2758
- Joined: 27 Jul 2007
Re: New Release closes all by itself
Hi TJ,Please always specify which release you are talking about ???Without doing anything with 4 charts open, The new version of MC exits all by itself. It happened overnight and it happened while I was just looking at it.
I am uninstalling this immediately.
J~
Please go to Help>About MulitCharts...
then Copy and Paste the Product Version.
(don't rely on your memory)
Without an exact reference to the product version you have problem with, you are creating fear and confusion.
I have not upgraded to the latest version because of your post.
Anybody else having problem?
We haven't had any such reports from other customers. Nor have our testers experienced similar issues with the latest 3.1.1353.400 release.