QUOTEMANAGER > TOOLS > DataSources > Trading Technologies
I filled in all the fields just as in my other TT software.
I then SYMBOL > AddSymbol
Here I tried both From Data Source and Manually
From Data Source couldn't connect. From Manually I used the symbol
ES 09-09
It added OK but when I highlighted it in QuoteManager and chose Connect Symbol it stayed as "Connecting" and the log said "!Impossible to connect"
What am I missing?
Can't Connect to TT
- Marina Pashkova
- Posts: 2758
- Joined: 27 Jul 2007
Hi momentum,
Which other TT application are you referring to? Please note that MultiCharts connects to TT via their Fix Adapter, so if the application you are talking about is using a different connection type the settings in that application will be different from the ones you will need to use in MultiCharts.
I would recommend contacting your broker to get the connection inforamtion to use in MultiCharts.
If you do have the above information, please contact our customer support representatives via LiveChat for a remote connection session and we will set it all up for you.
Note: please try contacting us before 12 pm EDT because this is when the engineers responsible for the TT project are available.
Regards.
Which other TT application are you referring to? Please note that MultiCharts connects to TT via their Fix Adapter, so if the application you are talking about is using a different connection type the settings in that application will be different from the ones you will need to use in MultiCharts.
I would recommend contacting your broker to get the connection inforamtion to use in MultiCharts.
If you do have the above information, please contact our customer support representatives via LiveChat for a remote connection session and we will set it all up for you.
Note: please try contacting us before 12 pm EDT because this is when the engineers responsible for the TT project are available.
Regards.
- Andrew Kirillov
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- Joined: 28 Jul 2005
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