Connecting MC to Open ECry data

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futurestrader019
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Connecting MC to Open ECry data

Postby futurestrader019 » 31 Aug 2009

Open ECry did a recent upgrade and I cannot connect MC to OEC data. I was told by OEC that it's a matter of MC connecting to the new api/software.

How long does something like that take?

Will I need to download something or will it just connect?

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TJ
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Postby TJ » 31 Aug 2009

do a search with the keyword "oec".

you will find the answer.

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TIKITRADER
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Postby TIKITRADER » 01 Sep 2009

Yes it is related to the upgrade. They were down almost all day today Tuesday ,on and off again. Their own platform had no data so it is not possible to connect.
I am running again now, and that is both sim and live account. OEC will have this resolved quickly.

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TIKITRADER
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Postby TIKITRADER » 01 Sep 2009

if you did not receive this by now, here is a reply from OEC

This should have your data connected to Multicharts shortly

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OEC Production Mandatory Release - Update

As you are aware, On Friday August 28, 2009 (after the close) the OEC Production (LIVE Trading) environment was upgraded to version 3.4. This was a major upgrade that affected all clients using the LIVE Trading version of the software.

Unfortunately, we experienced some issues in our data center over the last 2 days with this release. We have identified and have addressed the issues you may have experienced both today and yesterday and plan to deploy updates to our LIVE Trading environment that will address any minor issues still outstanding. We anticipate having these items cleared up shortly.

We apologize for the inconvenience and disruption to your trading.
If you have any questions, please do not hesitate to contact us at any time.
Best Regards,

Client Services
Open E Cry LLC

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Andrew Kirillov
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Postby Andrew Kirillov » 11 Sep 2009

Dear Sirs,

Please use the latest MC build.

Tresor
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Postby Tresor » 12 Sep 2009

Hi OEC data feed users,

Can you please check something for me. I was interested in OEC a few months ago, but they had a problem that they promised they would fix, namely:

OEC transmited proper volume in Quotes, but displayed incorrect volume on their Charts. Please see two historic screenshots from about 3 months ago. The problem was with ANY futures contract at that time.

Can you please check for me if OEC fixed the problem volume?

Regards
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