strange behaviour SI continious contract

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simon007
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strange behaviour SI continious contract

Postby simon007 » 29 Jun 2010

Hi @,

I'm running into some strange behaviour of the SI continuous contract, when I plot a 15 minute chart it shows data for the 28th of June, but when I use the same data to plot a daily chart the data for the 28th is missing.

Does anybody have any idea what's causing this?

Cheers,

Simon

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Dave Masalov
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Postby Dave Masalov » 30 Jun 2010

Dear Simon,

I would suggest you to try the Beta 4 version of MultiCharts 6.0. Several custom futures bugs were fixed in this version.

You can download the new Beta 4 version at http://www.tssupport.com/support/downloads/

simon007
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Postby simon007 » 30 Jun 2010

Hi Dave,

I've installed the latest beta version, but I'm still missing for example the 31st of May in the daily data, but in the same intraday data there are bars for this day. I'm also missing this data when I'm just plotting the daily bars. As far asa I can tell this is not caused by holiday settings.

Regards,

Simon

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Dave Masalov
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Postby Dave Masalov » 01 Jul 2010

Dear Simon,

Could you please come to our Live Chat before 11AM so our engineers can investigate the issue?

simon007
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Postby simon007 » 05 Jul 2010

Dear Simon,

Could you please come to our Live Chat before 11AM so our engineers can investigate the issue?
Hi Dave,

Due to some private issue's(I'm moving to a new house), I'm a little bit occupied right now. As soon as a can find the time I will check in with the online support.

Cheers,

Simon


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