TWS build 924.3a breaks MC

Questions about MultiCharts and user contributed studies.
janus
Posts: 835
Joined: 25 May 2009
Has thanked: 63 times
Been thanked: 104 times

TWS build 924.3a breaks MC

Postby janus » 10 Apr 2012

Just upgraded TWS from 922.6 to 924.3a. Order management in MC no longer works properly. I tried this on MC 4.7 build 5032 and 8.0 Beta 2.0 (on two separate PCs). I then went to the previous release of TWS 923.9a that was available for download at IB's site. Both MC builds work fine again.

I thought MC support obtains new releases of TWS much earlier than the general public to get a chance to test it?

sptrader
Posts: 742
Joined: 09 Apr 2010
Location: Texas
Has thanked: 483 times
Been thanked: 274 times
Contact:

Re: TWS build 924.3a breaks MC

Postby sptrader » 10 Apr 2012

Just upgraded TWS from 922.6 to 924.3a. Order management in MC no longer works properly. I tried this on MC 4.7 build 5032 and 8.0 Beta 2.0 (on two separate PCs). I then went to the previous release of TWS 923.9a that was available for download at IB's site. Both MC builds work fine again.

I thought MC support obtains new releases of TWS much earlier than the general public to get a chance to test it?
**********************************************************************
I'm running 924.2e (Mar 20 release) and it runs fine.. I haven't tried the latest release but they are frequently causing problems with MC...
I just stick with the latest version that doesn't cause problems..

User avatar
Henry MultiСharts
Posts: 9165
Joined: 25 Aug 2011
Has thanked: 1264 times
Been thanked: 2957 times

Re: TWS build 924.3a breaks MC

Postby Henry MultiСharts » 10 Apr 2012

Just upgraded TWS from 922.6 to 924.3a. Order management in MC no longer works properly. I tried this on MC 4.7 build 5032 and 8.0 Beta 2.0 (on two separate PCs). I then went to the previous release of TWS 923.9a that was available for download at IB's site. Both MC builds work fine again.

I thought MC support obtains new releases of TWS much earlier than the general public to get a chance to test it?
The issue with TWS version 924.3a is confirmed. We are working on it already.
At the moment we recommend to roll back to the previous TWS version.

janus
Posts: 835
Joined: 25 May 2009
Has thanked: 63 times
Been thanked: 104 times

Re: TWS build 924.3a breaks MC

Postby janus » 10 Apr 2012

The issue with TWS version 924.3a is confirmed. We are working on it already.
At the moment we recommend to roll back to the previous TWS version.
That's good. Will it be just a hot fix for just MC 8.0 beta 2, or will there be one for 7.4 as well?
Last edited by janus on 11 Apr 2012, edited 1 time in total.

SP
Posts: 465
Joined: 06 Feb 2006
Has thanked: 36 times
Been thanked: 286 times

Re: TWS build 924.3a breaks MC

Postby SP » 11 Apr 2012

Henry,

is it possible to make a sticky here at the top of the forum and in the wiki
which versions are tested /recommended, like:

Interactive - TWS 924.2e Mar 20
IQfeed - IQFeed Client 4.8.1.7
esignal - Build 11.4.2638, Mar 27, 2012
TT - X_TRADER 7.11

and so on

User avatar
Dave Masalov
Posts: 1712
Joined: 16 Apr 2010
Has thanked: 51 times
Been thanked: 489 times

Re: TWS build 924.3a breaks MC

Postby Dave Masalov » 11 Apr 2012

Also, I'm puzzled as to how this could happen. It has to be one of two reasons.

1. IB must have made a significant change to TWS api's to make this happen.
2. MC always had a problem with the way it was using the api's, and it only ever surfaced now due to some race condition or something like it becoming more apparent.
janus,

Indeed IB have made a change in how they return account information. Financial Advisor accounts attribute is now used for all accounts. The issue is fixed, please find the hot fix here: viewtopic.php?f=1&t=10253

User avatar
JoshM
Posts: 2195
Joined: 20 May 2011
Location: The Netherlands
Has thanked: 1544 times
Been thanked: 1565 times
Contact:

Re: TWS build 924.3a breaks MC

Postby JoshM » 11 Apr 2012

The issue is fixed, please find the hot fix here: viewtopic.php?f=1&t=10253
That's impressive - within a day a hot fix. Thanks Dave & MC support. :)

Funny thing is that one of your competitors still only officially supports TWS 921, which got released in November 2011. So also a thanks for not saying "we don't officially support it yet" but 'just' fixing it. :)

User avatar
Henry MultiСharts
Posts: 9165
Joined: 25 Aug 2011
Has thanked: 1264 times
Been thanked: 2957 times

Re: TWS build 924.3a breaks MC

Postby Henry MultiСharts » 11 Apr 2012

Henry,

is it possible to make a sticky here at the top of the forum and in the wiki
which versions are tested /recommended, like:

Interactive - TWS 924.2e Mar 20
IQfeed - IQFeed Client 4.8.1.7
esignal - Build 11.4.2638, Mar 27, 2012
TT - X_TRADER 7.11

and so on
We are doing our best to support the latest versions of the supported datafeed/broker software.

IB - TWS 924.2e Mar 20. Supported now. Hotfix here.
IQfeed - IQFeed Client 4.8.1.7 - supported
eSignal - Build 11.4.2638, Mar 27, 2012 - quote from eSignal download page "If you use third-party software (which is MultiCharts) or the eSignal Desktop API in addition to eSignal, it is required that you install version 10.6 of the eSignal application. You may also install version 11 of the eSignal application, but version 10.6 should be present to ensure the third-party software and / or the Desktop API continues to operate properly".
TT - X_TRADER 7.11 - is not required for using TT with MC.


Return to “MultiCharts”