Establishing connection.....for some symbols only.

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youn56
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Establishing connection.....for some symbols only.

Postby youn56 » 04 Apr 2012

When i open a workspace, MC (V8 beta 1 build 5091) is able to connect to IB for some symbols only (see picture joined)! TWS seems correct.

When i launch MC, TWS is already running. And, when i open the workspace, the TWS's logon windows appears! I cancelled because i'm already connected.

What's the problem ?
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Henry MultiСharts
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Re: Establishing connection.....for some symbols only.

Postby Henry MultiСharts » 04 Apr 2012

Please make a right click on the chart->Format instrument.
Make sure the proper instrument is selected and "Merging" is disabled->Click Ok.
Can the chart be loaded now?

youn56
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Re: Establishing connection.....for some symbols only.

Postby youn56 » 04 Apr 2012

All is right for the instrument.
Another information : the SA button is green on the other chart but any order is sent to the TWS plateform !!!
I have restarted my computer and launched again MC and TWS. Then, i had an alert which inform me than another MC was already connected ! It was of course false.
I accepted to disconnect it and then all is becoming correct.

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Henry MultiСharts
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Re: Establishing connection.....for some symbols only.

Postby Henry MultiСharts » 04 Apr 2012

Then, i had an alert which inform me than another MC was already connected ! It was of course false.
That means that your previous session was terminated incorrectly. You need to click Ok and the software will start properly.

youn56
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Re: Establishing connection.....for some symbols only.

Postby youn56 » 04 Apr 2012

How may i do to know when my previous session was terminated incorrectly?
Indeed, it looks ok when the markets are closed.

youn56
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Re: Establishing connection.....for some symbols only.

Postby youn56 » 05 Apr 2012

Hi Henry,
I tried again. I had turned off my computer and restarted it. The same problem appears.
Lets have a look to the pictures to understand it.
Fisrt of all, i started TWS and then i started MC. I obtain the img3.
I filled my login and i obtained the img4.
I clicked "OK" and i saw the picture img5 and two TWS was launched img6. Again, the img7 on which i clicked ok.

Finally, any data was receveid from TWS in MC !
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Henry MultiСharts
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Re: Establishing connection.....for some symbols only.

Postby Henry MultiСharts » 05 Apr 2012

I was talking about MultiCharts message, and you are referring to TWS message.
In order to avoid this issue please go to Quote manager->Tools->Data sources->IB->Settings.
Disable the option "Launch TWS at start". Make sure the port corresponds to the port specified in TWS->Configure->API->Settings.
You will need to start TWS manually prior to starting MultiCharts. In this case there should be no issues with duplicated connectivity.

youn56
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Re: Establishing connection.....for some symbols only.

Postby youn56 » 05 Apr 2012

Sorry,
You're right. I'm confused for this error.
Thank you. I'm going to try again and i'll let you know if the problem is solved.


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