Broker Order ID

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bauhinia
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Broker Order ID

Postby bauhinia » 24 Apr 2012

Hi,

I am getting duplicate broker ID errors fairly often and want to know why the system is doing this. The limit order I had today got filled at broker but MC did recognise the trade on the chart as being filled.

I have the mapping correct and a previous trade was done a few hours ago with no problems.

Attached is the excel exported orders and logs.

Please could you advise what is going on here. I am using IB FYI.

Cheers
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GBPAUD.xls
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Henry MultiСharts
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Re: Broker Order ID

Postby Henry MultiСharts » 24 Apr 2012

Hello Bauhinia,

This issue has been already addressed and the fix has been implemented in the latest updater for IB data feed/broker.
Please install the updater from this topic (corresponding to your version of MultiCharts).

If this solution didn't help and you still have the issue-please send us the logs and OPT export for analysis. You can also come to our live chat Monday-Friday 6:30 am - 4 pm EST to demonstrate the issue remotely.


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