Update tool installed 32bit instead of updating 64bit

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MAtricks
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Update tool installed 32bit instead of updating 64bit

Postby MAtricks » 22 Jun 2012

This morning I received a notice saying that MC had an update for me. Good job!! This tool has never seemed to work at all.

Problem: When I clicked update, it installed the 32bit version of MC instead of updating my 64bit version.

I noticed this right away and opened up the 64bit version again. Sure enough, the update tool was again telling me I had an update.

DRCM
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Re: Update tool installed 32bit instead of updating 64bit

Postby DRCM » 22 Jun 2012

Same here. doesn`t matter what version you use (MC x32 or x64) updater gives to download MCx32 file. Would be nice to see differences between this new and previous 5605/5607 versions.

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Henry MultiСharts
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Re: Update tool installed 32bit instead of updating 64bit

Postby Henry MultiСharts » 22 Jun 2012

Thank you for reporting. Our engineers are aware of the issue and are working on it. We are sorry for any inconvenience.

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4trading
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Re: Update tool installed 32bit instead of updating 64bit

Postby 4trading » 26 Jun 2012

Same here. Should we download from the trial page instead, so we can get the proper update immediately?

P.S. Your download page where you request a customer number is not encrypted.
Last edited by 4trading on 26 Jun 2012, edited 1 time in total.

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Stan Bokov
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Re: Update tool installed 32bit instead of updating 64bit

Postby Stan Bokov » 26 Jun 2012

Same here. Should we download from the trial page instead, so we can get the proper update immediately?
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Yes, you should. The issue will likely be fixed in the next version of MultiCharts.


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