MC 8 64 data connection problem

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jl12
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MC 8 64 data connection problem

Postby jl12 » 07 Jul 2012

I have just installed 8 64 however I can't connect to data for either IB or IQ.

I can call up and add contracts, however charts are stuck on establishing connection.

evdl
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Re: MC 8 64 data connection problem

Postby evdl » 08 Jul 2012

Just to be sure. The requested timeframe or period of historical data is supported by your subscriptions at IB/IQ?

Are the data settings ok under the menu left top side of the main MC program.

Have you tried to use a new workspace / new chart, sometimes this will help.

What does the logfile in the quotemanager say (on the bottom of quotemanager).

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Henry MultiСharts
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Re: MC 8 64 data connection problem

Postby Henry MultiСharts » 10 Jul 2012

I have just installed 8 64 however I can't connect to data for either IB or IQ.

I can call up and add contracts, however charts are stuck on establishing connection.
I believe this issue has been already solved during the live chat session.
Dataupdater.exe was not started after reducing the database size.

jl12
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Re: MC 8 64 data connection problem

Postby jl12 » 10 Jul 2012

Yes Thanks I needed to run the data updater which I had not done after the copying the database accross, I had run it on the pc that i was copying the database from.


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