Unable to reload missing data  [SOLVED]

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maxflight
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Unable to reload missing data

Postby maxflight » 13 Nov 2012

Everyday I reboot the computer in the morning. However, when I turn it back on and opening the charts. Sometimes multicharts/my broker (Rithmic) does not provide the missing minute or two of data that I should be getting.

You can see the gap that I get in the screenshot. The bar before the gap is 8:18 and the bar after is 8:21. I'm missing 8:19 and 8:20. My option is checked to download missing historical data. When I manually reload with ctrl-R, it does NOT fill in the missing 2 minutes+ of data.

Also, it is not only for GC that was missing data, my other charts like CL ZS etc was doing the exact same thing.

Is this a known issue/are my settings off somewhere?

Any input is appreciated, thanks!

I'm using MultiCharts64 Version 8.0 Release (Build 5622)
Attachments
multicharts sample.jpg
GC screenshot
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maxflight
Posts: 5
Joined: 12 Oct 2011
Has thanked: 1 time
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Re: Unable to reload missing data  [SOLVED]

Postby maxflight » 13 Nov 2012

I just wanted to add that I closed multicharts again, synced my windows clock with the internet and now I'm able to reload the missing data with the broker.
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