Strategy exited during running  [SOLVED]

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lawrence124
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Strategy exited during running

Postby lawrence124 » 19 Nov 2012

Hi, I'm running MC6 with Touchance as data source and the account is running live, i scale in and out of my position, back test result on the chart looks ok and during live, all the scaling in position worked no problem.

As soon as I closed the first open position, i saw some error message popped out (and closed after 1 seconds or something) and all strategies including this one stopped running live (ie, charts are still moving, but orders would no longer placed and positions was not monitored)
I checked Touchance, the closing order was indeed sent and filled.

Any idea what happened as error messges from MC was gone, or, can i check those message from logs? Thanks!

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Henry MultiСharts
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Re: Strategy exited during running

Postby Henry MultiСharts » 19 Nov 2012

Hello lawrence124,

1) Have you contacted Touchance support regarding this behavior?
2) Have you restarted MC after this error appeared?
The logs from the previous session are erased on each start of MultiCharts.
If you have not restarted MultiCharts yet please send me the logs to support@multicharts.com and specify the time when the error occured.

lawrence124
Posts: 23
Joined: 11 Oct 2012
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Re: Strategy exited during running  [SOLVED]

Postby lawrence124 » 19 Nov 2012

unfortunately, i mistakenly clicked MC when i tried to access the log in the Windows Start menu, so i guess all the log on that machine is erased.

a/w, I've upgraded the MC from version 6 to 7, i hope it will be more stable, thanks!


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