price levels/trend lines don't move with chart

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whitefox
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price levels/trend lines don't move with chart

Postby whitefox » 14 Dec 2012

Today I have some price level lines and trend lines that don't move when I move the chart up and down. I had a similar problem with some indicators which was solved by changing the scaling to 'same as instrument', but I can't do that with price levels.

???

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arnie
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Re: price levels/trend lines don't move with chart

Postby arnie » 14 Dec 2012

Today I have some price level lines and trend lines that don't move when I move the chart up and down. I had a similar problem with some indicators which was solved by changing the scaling to 'same as instrument', but I can't do that with price levels.

???
Try to mouse right click on the price scale and see which price is selected.

whitefox
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Re: price levels/trend lines don't move with chart

Postby whitefox » 14 Dec 2012

Try to mouse right click on the price scale and see which price is selected.
The instrument price is selected, same as it usually is.

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Andrew MultiCharts
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Re: price levels/trend lines don't move with chart

Postby Andrew MultiCharts » 14 Dec 2012

Hello whitefox,

Are the drawings plotted by an indicator?

whitefox
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Re: price levels/trend lines don't move with chart

Postby whitefox » 14 Dec 2012

Hello whitefox,

Are the drawings plotted by an indicator?
No, these are just Support/Resistance lines I drew manually

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Andrew MultiCharts
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Re: price levels/trend lines don't move with chart

Postby Andrew MultiCharts » 14 Dec 2012

Would you be able to come to our live chat to demonstrate the issue?

whitefox
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Re: price levels/trend lines don't move with chart

Postby whitefox » 18 Dec 2012

I may have figured out this problem and it may be a bug.

Right now it seems that if I draw a price level, and while it is selected and hit the up or down arrow to scroll the chart up and down, then then chart scrolls but all the price lines stay in the same place on the screen. After I start scrolling they seem to be stuck in this mode and I have to delete all drawings and start over.

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Andrew MultiCharts
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Re: price levels/trend lines don't move with chart

Postby Andrew MultiCharts » 19 Dec 2012

I have tested this scenario:
  1. Applied the Horizontal Line drawing to the chart. The price level of the line is 1,380.00.
  2. While the drawing is still selected i moved it up and down by the arrow buttons. The line and the chart were moving respectively. The line stays at 1,380.00 price level.
Did i do this the same way you do to reproduce the issue?

whitefox
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Re: price levels/trend lines don't move with chart

Postby whitefox » 19 Dec 2012

I have tested this scenario:
  1. Applied the Horizontal Line drawing to the chart. The price level of the line is 1,380.00.
  2. While the drawing is still selected i moved it up and down by the arrow buttons. The line and the chart were moving respectively. The line stays at 1,380.00 price level.
Did i do this the same way you do to reproduce the issue?
Yes, it sounds like you did it correctly. I was able to reproduce the problem, however I then tried clearing ALL studies as well as drawings. I then drew the price levels and tried scrolling up and down and this time everything seemed to work correctly (i.e. the lines moved with the bars).

If I can reproduce by adding certain studies first I will post it.

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Andrew MultiCharts
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Re: price levels/trend lines don't move with chart

Postby Andrew MultiCharts » 20 Dec 2012

I was able to reproduce the problem, however I then tried clearing ALL studies as well as drawings. I then drew the price levels and tried scrolling up and down and this time everything seemed to work correctly (i.e. the lines moved with the bars).

If I can reproduce by adding certain studies first I will post it.
Ok. By the way, it looks like the line was somehow drawn not manually but by an indicator. Try to reproduce it without any indicators. If you can reporduce it with a particular indciator, please send the exported indicator, exported symbol(s) and the workspace. Describe the steps to reproduce it as detailed as possible.


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