MC 8.5 DOM Problem EUR_USD Forex

Questions about MultiCharts and user contributed studies.
jdgw
Posts: 19
Joined: 13 Dec 2012
Has thanked: 3 times

MC 8.5 DOM Problem EUR_USD Forex

Postby jdgw » 05 Mar 2013

Attached file shows depth of market panel data showing negative numbers after a trade is executed in the EUR_USD forex? Has anyone seen this?
Attachments
DOM_EUR_USD_1.png
(18.55 KiB) Downloaded 604 times

User avatar
Andrew MultiCharts
Posts: 1587
Joined: 11 Oct 2011
Has thanked: 931 times
Been thanked: 559 times

Re: MC 8.5 DOM Problem EUR_USD Forex

Postby Andrew MultiCharts » 06 Mar 2013

Hello Jdgw,

Please describe the issue:
  • File -> Broker Profiles -> Manage Broker Profiles... -> Select the used IB broker profile -> Edit... -> please make screenshots of both tabs and upload them here;
  • Do you have regular or Financial Advisor account?
  • File -> Broker Profiles -> Symbol Mapping -> Interactive Brokers -> please make screenshot of the window and upload it here;
  • QuoteManager -> make a right-click on the symbol -> Edit Symbol... -> please make screenshots of both Forex and Settings tabs and upload them here;

jdgw
Posts: 19
Joined: 13 Dec 2012
Has thanked: 3 times

Re: MC 8.5 DOM Problem EUR_USD Forex

Postby jdgw » 06 Mar 2013

We will have to come back to this problem later - I am going to drop back from 8.5 to 8.0 to get my optimization problem fixed first. Thx.

User avatar
Andrew MultiCharts
Posts: 1587
Joined: 11 Oct 2011
Has thanked: 931 times
Been thanked: 559 times

Re: MC 8.5 DOM Problem EUR_USD Forex

Postby Andrew MultiCharts » 06 Mar 2013

The version of MC with fixed optimization will be available shortly. If you downgrade from MC 8.5 to MC 8.0, you may have problems with database, since they are not compatible for downgrading and your broker profiles may be also affected.

jdgw
Posts: 19
Joined: 13 Dec 2012
Has thanked: 3 times

Re: MC 8.5 DOM Problem EUR_USD Forex

Postby jdgw » 06 Mar 2013

Ok got these screenshots off before removing 8.5.
Attachments
Tab1.png
(23.58 KiB) Downloaded 592 times

jdgw
Posts: 19
Joined: 13 Dec 2012
Has thanked: 3 times

Re: MC 8.5 DOM Problem EUR_USD Forex

Postby jdgw » 06 Mar 2013

second shot
Attachments
Tab2.png
(13.24 KiB) Downloaded 584 times
Tab2.png
(13.24 KiB) Downloaded 586 times

jdgw
Posts: 19
Joined: 13 Dec 2012
Has thanked: 3 times

Re: MC 8.5 DOM Problem EUR_USD Forex

Postby jdgw » 06 Mar 2013

third..
Attachments
Tab3.png
(14.23 KiB) Downloaded 577 times

jdgw
Posts: 19
Joined: 13 Dec 2012
Has thanked: 3 times

Re: MC 8.5 DOM Problem EUR_USD Forex

Postby jdgw » 06 Mar 2013

fourth..
Attachments
Tab4.png
(10.47 KiB) Downloaded 586 times

jdgw
Posts: 19
Joined: 13 Dec 2012
Has thanked: 3 times

Re: MC 8.5 DOM Problem EUR_USD Forex

Postby jdgw » 06 Mar 2013

five..
Attachments
Tab5.png
(12.16 KiB) Downloaded 593 times

jdgw
Posts: 19
Joined: 13 Dec 2012
Has thanked: 3 times

Re: MC 8.5 DOM Problem EUR_USD Forex

Postby jdgw » 06 Mar 2013

six..
Attachments
Tab6.png
(15.47 KiB) Downloaded 568 times

jdgw
Posts: 19
Joined: 13 Dec 2012
Has thanked: 3 times

Re: MC 8.5 DOM Problem EUR_USD Forex

Postby jdgw » 06 Mar 2013

this is my papertrading account but settings are "same" as regular

User avatar
Andrew MultiCharts
Posts: 1587
Joined: 11 Oct 2011
Has thanked: 931 times
Been thanked: 559 times

Re: MC 8.5 DOM Problem EUR_USD Forex

Postby Andrew MultiCharts » 06 Mar 2013

Thank you for the screenshots. It looks like all the settings are ok. We will try to reproduce this issue on our end. Please come to our live chat to demonstrate issue if it persists.

jdgw
Posts: 19
Joined: 13 Dec 2012
Has thanked: 3 times

Re: MC 8.5 DOM Problem EUR_USD Forex

Postby jdgw » 06 Mar 2013

ok - so downgraded to 8.0 and all optimization writes to excel working again. Will await fix for 8.5.
Thx MC team for live chat support this a.m.

User avatar
Andrew MultiCharts
Posts: 1587
Joined: 11 Oct 2011
Has thanked: 931 times
Been thanked: 559 times

Re: MC 8.5 DOM Problem EUR_USD Forex

Postby Andrew MultiCharts » 07 Mar 2013

Unfortunately we were not able to reproduce the situation on our end, it works fine. Please enter our live chat when the issue is reproduced so we can gather all required information for studying and fixing the issue.


Return to “MultiCharts”