Problems with IWBANK orders management in MC  [SOLVED]

Questions about MultiCharts and user contributed studies.
danigiu
Posts: 22
Joined: 09 Jun 2011
Been thanked: 1 time

Problems with IWBANK orders management in MC

Postby danigiu » 17 Mar 2013

I do not understand what is going on, order which are filled at the broker are given rejected on MC, stop orders sent before market open are cancelled at the time market opens, built in manual stop losses are rejected by the broker. I really do not know if I still can use MC to trade with IWBANK QUICK TRADE, I did not have such problems with previous MC releases, is somebody testing the full order management functionality of new versions with existing brokers platform?

User avatar
Henry MultiСharts
Posts: 9165
Joined: 25 Aug 2011
Has thanked: 1264 times
Been thanked: 2957 times

Re: Problems with IWBANK orders management in MC

Postby Henry MultiСharts » 18 Mar 2013

Hello danigiu,

This is a confirmed issue with IW Bank broker plug-in. It has already been fixed on our end.
The fix should become available once it is tested.

danigiu
Posts: 22
Joined: 09 Jun 2011
Been thanked: 1 time

Re: Problems with IWBANK orders management in MC

Postby danigiu » 18 Mar 2013

Hi Henry, so if I understand well I have to wait for the fix, any idea of when it will be available?
thanks.

User avatar
Henry MultiСharts
Posts: 9165
Joined: 25 Aug 2011
Has thanked: 1264 times
Been thanked: 2957 times

Re: Problems with IWBANK orders management in MC

Postby Henry MultiСharts » 19 Mar 2013

danigiu, we are working with IWbank in order to resolve this issue. At the moment there is no ETA for the fix. I will upload it to this thread once it is available.

danigiu
Posts: 22
Joined: 09 Jun 2011
Been thanked: 1 time

Re: Problems with IWBANK orders management in MC

Postby danigiu » 26 Mar 2013

Hi Henry,

do you have any news on the availability of the fix?

User avatar
Henry MultiСharts
Posts: 9165
Joined: 25 Aug 2011
Has thanked: 1264 times
Been thanked: 2957 times

Re: Problems with IWBANK orders management in MC  [SOLVED]

Postby Henry MultiСharts » 26 Mar 2013

Hello danigiu,

We have created a hot fix that should resolve the issue with the orders.
Download the updater for MC 32 bit
Download the updater for MC 64 bit
Here is how to install it.


Return to “MultiCharts”