point charts skipping bars  [SOLVED]

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gpw797
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point charts skipping bars

Postby gpw797 » 30 May 2013

I am having problems with charts skipping bars. Where next bar should start there is no bar and that space that should have a bar does not. See attached pic with 8 bars skipped in a short span. Data is IB
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Henry MultiСharts
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Re: point charts skipping bars

Postby Henry MultiСharts » 30 May 2013

Hello gpw797,

Please provide a full sized screenshot. On your picture you have cropped all important information.
Are you missing realtime bars or historical bars?
In Multicharts go to File tab->Preferences->Data server mode. Make sure you are in online mode, "download missing historical data" is enabled.
Then go to QuoteManager->Tools->DataSources->IB->Settings->make sure “download historical data” is enabled.
If you reload the chart (View->Reload)-are the missing bars backfilled?

gpw797
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Re: point charts skipping bars

Postby gpw797 » 30 May 2013

All settings in MC and quote manager were at settings you describe. I just did a fresh reload and the bars are still missing. Note the cursor is at a place with no bar but there is bar data for data 2 for that "bar" in the data window. For the normal bars that data shows up data 1 (top) part.
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Henry MultiСharts
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Re: point charts skipping bars  [SOLVED]

Postby Henry MultiСharts » 31 May 2013

gpw797, there are no bars skipped. Go to Format->Instrument->Remove 5 min data series from your chart. You will see that the main data series has no empty periods now. Such empty periods in chart display appear due to MultiCharts aligning bars by time.

gpw797
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Re: point charts skipping bars

Postby gpw797 » 31 May 2013

Thanks for reply.. I deleted data 2 and issue went away.

I use the second data set for composite MPs and have the data hidden... is there any way to keep the data w/o it affecting the other data set?

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Henry MultiСharts
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Re: point charts skipping bars

Postby Henry MultiСharts » 31 May 2013

There is no way to change this behavior at the moment. You can vote for the corresponding feature request.


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