Hello!
Could you please help me to fix delay in order execution (about 10 minutes!) and several other lags (e.g. in Symbol Lookup I see "Searching" for a long time, Position Match does not work correct)
I'm running x64 OS and don't have any idea what to do with the problem
Thanks!
MC and IB Gateway on 64b Windows
Re: MC and IB Gateway on 64b Windows
I've installed both Java 64 and 32.
Please help me! I can't stop my strategy and have serious trouble!
Please help me! I can't stop my strategy and have serious trouble!
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Henry MultiСharts
- Posts: 9165
- Joined: 25 Aug 2011
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Re: MC and IB Gateway on 64b Windows
Hello Spark,
Please be more precise in your description. Go to File -> New -> Order and position tracker window -> Orders tab. Provide a full sized screenshot of this tab and specify the question you have.Could you please help me to fix delay in order execution (about 10 minutes!)
Which symbol are you trying to find? What do you type into the lookup field? Attach a screenshot.several other lags (e.g. in Symbol Lookup I see "Searching" for a long time
Are you using SA or AA auto trading mode? Do you place orders manually for the same symbol you are auto trading while auto trading is running?Position Match does not work correct
Re: MC and IB Gateway on 64b Windows
Attached. I use SA auto-trading, in my strategy code I assigned strategy to execute oreders only from HH:29:30 to HH:30:30 (1 minute to execute)
Please be more precise in your description. Go to File -> New -> Order and position tracker window -> Orders tab. Provide a full sized screenshot of this tab and specify the question you have.
But you can see time different from defined.
On x32 version it worked fine.
Any symbol (e.g. AGU), as on the screenshot.Which symbol are you trying to find? What do you type into the lookup field? Attach a screenshot.
Thank you Henry!
- Attachments
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- Order window.png
- Order window
- (37.28 KiB) Downloaded 559 times
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- Mapping.png
- Symbol lookup
- (12.46 KiB) Downloaded 541 times
Re: MC and IB Gateway on 64b Windows
Update: the problem haven't been solved yet. After 10 min of waiting for the MC connection to map the AGU symbol, it does. At this moment second API connection to IB Gateway was established.
I attach screenshot, could someone tell me what's the matter?
I attach screenshot, could someone tell me what's the matter?
- Attachments
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- API 2 Connected.png
- (21.83 KiB) Downloaded 549 times
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Henry MultiСharts
- Posts: 9165
- Joined: 25 Aug 2011
- Has thanked: 1264 times
- Been thanked: 2957 times
Re: MC and IB Gateway on 64b Windows
What exact version and build number of MultiCharts are you using (Help -> About MultiCharts)?Attached. I use SA auto-trading, in my strategy code I assigned strategy to execute oreders only from HH:29:30 to HH:30:30 (1 minute to execute)
But you can see time different from defined.
On x32 version it worked fine.
Please attach the following information for further investigation or send it to my email (support@multicharts.com):
- workspace you are using;
- in QuoteManager select the symbol you are using, make a right click on it->Export data->Export instrument. Send me the Qmd export file for analysis;
- in Power Language editor->File->Export->export with dependent functions the signals you are on this workspaces for order generation. send me the study export file.
Which port do you have selected in QuoteManager->Tools->DataSources->IB->Settings?Update: the problem haven't been solved yet. After 10 min of waiting for the MC connection to map the AGU symbol, it does. At this moment second API connection to IB Gateway was established.
What is the port of your IB Gateway?
You can also come to our live chat Monday-Friday 6:30 am - 4 pm EST to demonstrate these issues remotely and we will collect all required for analysis information.
Re: MC and IB Gateway on 64b Windows
I recently had an issue with slow updating of orders and I tracked it down to my virus and spyware protection program. The communication traffic between multicharts and IB tws and IB tws to IB servers was really winding up the program. I turned off real-time protection on the anit virus/spware program and it solved the problem. My delays ranged from 30 - 60 seconds.
Re: MC and IB Gateway on 64b Windows
I'm sure it's not an MC problem, but Windows 2008 Server or Java.
I've tried to run latest MC and IB Gateway, TWS on another machine, also 2008 Server.
The problems are just the same. IB Gateway isn't stable at all, can't just look up the symbol without lagging and connection from random clients to IB Gateway.
While useing TWS, everything seemed to be OK, but on the second day of testing Position Match returns False for many positions....
How do you think, is it worth installing Windows 7 64bit as a solution for such strange behaviour?
I've tried to run latest MC and IB Gateway, TWS on another machine, also 2008 Server.
The problems are just the same. IB Gateway isn't stable at all, can't just look up the symbol without lagging and connection from random clients to IB Gateway.
While useing TWS, everything seemed to be OK, but on the second day of testing Position Match returns False for many positions....
How do you think, is it worth installing Windows 7 64bit as a solution for such strange behaviour?