[WHY?How?] Multichart with IB data for Forex  [SOLVED]

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MagicPi
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[WHY?How?] Multichart with IB data for Forex

Postby MagicPi » 11 Jun 2013

Is it right to Choose "Cash" for "Forex" in QuoteManager ?
I've asked IB I think its right

But now I'm Having Problem
It's all fine when I connect to IB for Stocks or futures data
I can see them updating on my chart
(Price on the top of the chart and even the chart refreshes when new tick comes in)

But when I choose Cash(Forex?) as the Instrument..
The Price on top of the chart is refreshing, But not the chart, chart seems to freeze at the moment I Opened the chart, and it does not refresh when new ticks come in...

WHY ? Pls help
sorry I'm not a native speaker so...Hope u guys understand what i'm talking about...
tkx!

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Henry MultiСharts
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Re: [WHY?How?] Multichart with IB data for Forex

Postby Henry MultiСharts » 12 Jun 2013

Hello MagicPi,

Please re-add the Forex/Cash symbols from the data source.
In QuoteManager please go to Instrument tab->Add symbol->From data source-> IB.
Then create a new chart for the symbol you need in MultiCharts, make sure you are using Default session setting in Format->Instrument->Settings tab.

MagicPi
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Re: [WHY?How?] Multichart with IB data for Forex

Postby MagicPi » 12 Jun 2013

Hello MagicPi,

Please re-add the Forex/Cash symbols from the data source.
In QuoteManager please go to Instrument tab->Add symbol->From data source-> IB.
Then create a new chart for the symbol you need in MultiCharts, make sure you are using Default session setting in Format->Instrument->Settings tab.
I did and most people around me get the same problem

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Henry MultiСharts
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Re: [WHY?How?] Multichart with IB data for Forex

Postby Henry MultiСharts » 13 Jun 2013

Please come to our live chat Monday-Friday 6:30 am - 4 pm EST to demonstrate this behavior remotely.

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Henry MultiСharts
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Re: [WHY?How?] Multichart with IB data for Forex  [SOLVED]

Postby Henry MultiСharts » 14 Jun 2013

The problem was Chinese localization of TWS. Please use English language in IB TWS.

MagicPi
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Re: [WHY?How?] Multichart with IB data for Forex

Postby MagicPi » 14 Jun 2013

thanks :)
so the update thing doesn't matters?

finally solved!


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